The following is the return policy for the Anna Upright Cordless/Hybrid Vacuum 1422. If you are looking for the return policy for our other products, click here.
BISSELL.com’s return policy is simple and convenient:
- If you’re not completely satisfied with your purchase, return your item(s) in its original packaging with all accessories, manuals, and parts, for a refund. You have 30 days from the delivery date of your original purchase to make a return.*
- You can arrange for at-home pick-up of your return
- Pay just $4.95 in return shipping
*For safety reasons, cleaning formula purchases cannot be returned or refunded.
- Pack all items (including all accessories and manuals) securely in its original packaging and contact us at 1-800-237-7691 for additional shipping instructions.
- We will send a return label to attach to the outside of the package being returned. A $4.95 return shipping fee will be deducted from your refund.
- To schedule a pick-up, call the FedEx Return Program at 1-800-Go-FedEx, or 1-800-463-3339.
Once we receive the merchandise, it will be inspected to make sure it meets quality standards. BISSELL Inc. reserves the right to deny refund for returned merchandise which appears to be excessively used or abused.
The refund will be issued in either check or credit format based on the original purchase once the return has been processed at our facility. It can take up to 4 weeks for your refund to be processed. Note that the original shipping and handling costs will not be refunded.
If you are out of the 30 day window for returns, refer to the warranty policy in your user's guide.