Search Support

Brushes Won't Rotate | How To Video | DeepClean/ProHeat® Essential

Are the brushes on your DeepClean Essential carpet cleaner not turning?
  • If your machine is turned on and in the upright position your brushes will not turn, this is normal 
  • Once you recline your handle, the brushes will begin to spin
  • If the brushes are not spinning when the handle is reclined, turn the power off and unplug the machine
  • Remove the tank before inspecting machine to make sure you don’t spill
  • Check to see if anything is caught in the brush roll or if there is damage to the brush or belt  
  • If there is anything caught in the brushes, remove the debris and try turning the brushes by hand  
  • Plug the machine in, recline the handle to see if the brushes rotate
    • Sometimes the brushes spin so fast they don’t appear to be spinning
If the brushes still don’t spin, please take the machine to a BISSELL Authorized Service Center

Great!
We're glad you can get back to cleaning! Should you need any additional support, please review one of the related articles below or head back to support.bissell.com.

Was this answer helpful?