FAQ Search Select a Category BarkBath Cleaning Formulas Cleaning Tips Commercial Products Corporate Deep Cleaners Hard Floor Cleaners Mops, Brooms and Brushes Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go How do I close the door on my machine? Answer: - Make sure to disconnect the hose prior to closing the quick release hose door. With the hose disconnected, lock into place, then lock in the hose. - Make sure to twist the hose to lock in place. If you require additional assistance, please call BISSELL Consumer Services Toll free at 1-800-237-7691 Monday through Friday from 8 a.m. to 10 p.m. or Saturdays from 9 a.m. to 8 p.m. ET. Related Questions Why is OxyPRO dual chambered? My Self Propelled ProHeat machine sprays continuosly. How can I correct this problem? Can I use Little Green or Little Green Pet Formula in my full-sized Deep Cleaner? How do I use the 2X concentrated formula?