FAQ Search Select a Category BarkBath Cleaning Formulas Cleaning Tips Commercial Products Corporate Deep Cleaners Hard Floor Cleaners Mops, Brooms and Brushes Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go How do I close the door on my machine? Answer: - Make sure to disconnect the hose prior to closing the quick release hose door. With the hose disconnected, lock into place, then lock in the hose. - Make sure to twist the hose to lock in place. If you require additional assistance, please call BISSELL Consumer Services Toll free at 1-800-237-7691 Monday through Friday from 8 a.m. to 10 p.m. or Saturdays from 9 a.m. to 8 p.m. ET. Related Questions What is an EPC Tag? Do you have to rake the Acarasan powder into the carpet? What are the main uses for the Acarosan spray? What is the recommended use for the Acarosan powder?