FAQ Search Select a Category BarkBath Cleaning Formulas Cleaning Tips Commercial Products Corporate Deep Cleaners Hard Floor Cleaners Mops, Brooms and Brushes Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go Steam Ready™ Indicator Light Not on or Not Turning On. Why? Answer: The indicator light will illuminate red when the Steam Ready is plugged in. After about 20 seconds, the light will illuminate green when the Steam Ready is ready to use. Is the machine plugged into a functioning outlet? Is the circuit breaker tripped? Try plugging in a different room. If the indicator light is still not on or changing from red to green, please contact us at this link for further assistance: http://www.bissell.com/support/contact-us Related Questions How do I use my Steam Mop to sanitize my floor? My Steam Shot™ is spraying water only or steam and water. What should I do? Why doesn't my machine heat up? The mop pads will not stay on my Lift-Off ® Steam Mop foot. What can I do?