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My Powergroom® Pet Compact pet hair lifter is not picking up hair. What should I do?


Your PowerGroom® Pet Compact vacuum’s pet hair lifter bar is designed to grab pet hair when you pull back. It will release hair and suction it up when you push forward.

If the pet hair lifter bar won’t pick up hair, check the unit for good suction (refer to our “PowerGroom Compact No Suction” FAQ for troubleshooting steps).

Still need help? Please call us at 1-800-237-7691, Monday - Friday 8 a.m. to 10 p.m., Saturday 9 a.m. to 8 p.m., or Sunday 10 a.m. to 7 p.m. ET. A representative will be ready and waiting to help you out!

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