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There is dust blowing up through the lower hose of my Powergroom® Pet Compact. What should I do?


1. Check for clogs in the lower hose. Start by removing the upholstery wand from the lower hose. Remove the 2 screws that secure the lower hose tube (pictured below), and pull outward to release lower hose. Once released, lay the lower hose along the floor and push the broom handle through to the brush area to remove the clog.

 13H8 clogs(1)

2. Be sure to thoroughly vacuum the target area as the brush will continue to rotate. Brush rotation will cause debris to move up through the hose.

Still need help? Please call us at 1-800-237-7691, Monday - Friday 8 a.m. to 10 p.m., Saturday 9 a.m. to 8 p.m., or Sunday 10 a.m. to 7 p.m. ET. A representative will be ready and waiting to help you out!

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