FAQ Search Select a Category BarkBath Cleaning Formulas Cleaning Tips Commercial Products Corporate Deep Cleaners Hard Floor Cleaners Mops, Brooms and Brushes Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go Why is my Velocity® Bagged Vacuum hard to push? Answer: Adjust the height of the vacuum using the height adjustment knob on the base. Raising the base slightly should make the vacuum easier to push. If this doesn’t work, please take your vacuum to a technician. You can find your nearest BISSELL® Authorized Service Center by clicking http://www.bissell.com/support/product-support/service-centers or by calling 1-800-237-7691, available 24 hours a day. Related Questions Why is my vacuum sounding loud? What should I check? Where can I get a replacement brush and brush belt for my BISSELL Go Vac? My Powergroom® Pet Canister Vacuum power cord does not rewind fully. What should I do? Why doesn't the power cord rewind fully on my Pet Hair Eraser® or Opticlean® Cyclonic Vacuum?