If you are experiencing suction trouble, we’ll show you how to take care of it.

• Start by turning off and unplugging your machine.
• Before you begin, you will need a Phillips screwdriver
• First make sure the variable suction valve is at the right setting
• For full suction, turn the valve left until arrow aligns with the + graphic
• Next make sure the dirt tank is seated properly
• Push the tank release button and pull the tank outward
• To correctly attach the tank, place the front of the tank first and push back until you hear a click
• Next check your hose for any cracks or holes
• Remove the lower end of the hose by pulling it out of the base
• Now remove the two screws at the top end of the hose to fully detach it
• Use a broomstick handle by pushing through the opening of the hose to clear any potential clogs
• Make sure the hose is secure in the base
• Check if there is a clog in the machine. With the tank removed inspect the suction inlet for any debris
• The filters may need to be cleaned, refer to our How to Clean the Filters video for a step by step guide
• To check the belt and brushroll, lay the vacuum, tank side down, to expose the brush roll
• Remove the 7 screws from the brush cover using your Phillips screwdriver. Then lift the cover off the vacuum
• Grab both ends of the brush and slide off the belt to remove it
• Clear any debris on the brush roll or in the brush housing area and empty into a trash bin
• To inspect the brush roll, set it on its end and spin it by flicking it once. If it doesn’t spin freely it is time to replace your brush roll
• Inspect your belt, if it is broken or damaged it will need to be replaced.

• While the brush roll and belt are removed you can check for a clog in the lower hose.

• Pull the lower end of the upper hose out of the lower hose 

• Now remove the two screws on the lower hose with a phillips screwdriver

• With the screws removed, and the lower hose straightened, use a broomstick handle to push through the opening of the hose to clear any potential clogs.

• Once the lower hose is cleared, reattach it to the base with the two screws and insert the upper hose back into the lower hose

• Place the belt over the motor gear and stretch the other end over the brush roll

• Attach the brush roll by placing the belt-side of the brush in first, then turning the other end until it slides into place

• When the brush roll is in, turn it to align the belt

• Replace the bottom cover by reinserting the 7 screws using your Phillips screwdriver