BISSELL wants you to love your purchase!
If you would rather have another BISSELL product or are not completely satisfied with your purchase, you can follow the Return Instructions to initiate a return. Please read the Return Policy before returning your order.
Return Instructions:
1. Click HERE to start the return process & generate a return label
Only product(s) purchased directly from BISSELL can be returned through this route. See our Return Policy below for more information
2. Follow the instructions shown to package up your product & print your FedEx return label
- Note: While BISSELL does not provide packaging for returns, any suitable box that will fit the product securely is accepted
3. Ship your package back to BISSELL
a) Drop your package off at a FedEx location or schedule a FedEx home pick-up by calling 1-800-463-3339
b) A $4.95 return shipping cost will be deducted from your refund
c) Please expect 1-2 weeks to receive your refund
Return Policy
- Return your item(s) in original packaging with all accessories, manuals, and parts for a refund. See our Returns FAQ if you're missing any of these items
- Only orders purchased directly from BISSELL.com, BISSELL television commercials, or by contacting the BISSELL 1-800 number can be returned using this method for a refund
- Purchases made through a retailer (Ex: Walmart, Amazon, etc) should be returned to the retailer they were purchased from
- If you’re experiencing a problem with ANY BISSELL machine, please see visit our Support Portal so we can help. Contact us via phone, chat, email or text
- If your purchase is not working for you, please return your order within 30 days of delivery
- Liquid & foam formula can’t be returned due to safety concerns
Learn more about BISSELL's return policy:
- Retail Purchases
- Refund Times
- Liquid & Foam Formula
- 60-Day Return Policy
At Your Service!
