Your Pet Hair Eraser® could be clogged or not set correctly for picking up dirt and debris. Here's some tips to fix that.
- Check to make sure the Vacuum Suction Knob is turned towards "Floor Suction."
- Or there could be large debris clogging the brush roll rotation.
- Your dirt container may not be seated properly or may be full. Press the Tank Release button and remove. Empty the dirt container over a trash bin by pressing the empty button. Then replace the tank correctly until it clicks.
- The main hose needs to be connected. Push the hose in firmly to secure the latch.
- Check your hose for any cracks or holes that can cause loss of suction.
- You may also have a clog in the lower hose. Pull down and at an angle to disconnect.
- A clog in the main hose could also be the problem. Disconnect the hose to check.
These few quick tips should get your Pet Hair Eraser® back to cleaning.