BISSELL.com’s return policy is simple and convenient:
*For safety reasons, cleaning formula purchases cannot be returned or refunded.
- Pack up the product:
- Apply the return label:
- Ship the package:
Once we receive the merchandise, it will be inspected to make sure it meets quality standards. BISSELL Inc. reserves the right to deny refund for returned merchandise which appears to be excessively used or abused.
The refund will be issued in either check or credit format based on the original purchase once the return has been processed at our facility. It can take up to 4 weeks for your refund to be processed. Note that the original shipping and handling costs will not be refunded.
If you are out of the 30 day window for returns, refer to the warranty policy in your user's guide.
Return mailing address:
BISSELL Homecare, Inc.
5700 S International Pkwy
McAllen TX 78503