If you are experiencing suction trouble, there may be a clog. We'll show you how to take care of it.

• Start by unplugging your machine. 
• Remove the dirt tank from the machine by pressing the release button and lifting up.
• Check the suction inlet on the body of the vacuum and clear it of debris if needed.
• Grab the upper hose end and twist the elbow counterclockwise to remove it.
• Remove the other end by pulling it from the vacuum base.
• If needed, you may unclog the hose using a broom handle pushing towards the elbow of the hose.
• If the clog persists, please refer to our Brush Roll Maintenance video.

Just these few steps should clear any clog and get you back to cleaning!