FAQ Search Select a Category BarkBath Cleaning Formulas Cleaning Tips Commercial Products Corporate Deep Cleaners Hard Floor Cleaners Mops, Brooms and Brushes Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go My Steam Ready™ is Hot to Touch. Why? Answer: The lower surfaces of the unit will become warm to the touch after it has been used for a few minutes. There is a warning panel on the back of the unit as a reminder to avoid contact. Related Questions How do I know when to change the water filter on my Symphony™ My floors are streaked after using my PowerFresh® Steam Mop. My Steam Shot™ has no heat. What should I do? How do I use my Symphony Steam Mop to sanitize my floor?