FAQ Search Select a Category BarkBath Cleaning Formulas Cleaning Tips Commercial Products Corporate Deep Cleaners Hard Floor Cleaners Mops, Brooms and Brushes Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go Where can I locate the model number and the serial number (image code) on my upright vacuum? Answer: The model number and serial number (image code) for the upright vacuums are located on a sticker on the back of the machine. The model number is listed first, followed by the serial number. The serial number begins with a 0 or a J. Related Questions How often should I deep clean my carpet? I have purchased OxyKIC in the past and can no longer find this - why? Where can I purchase replacement parts for my BISSELL Deep Cleaner? I have an upright carpet cleaner. When mixing the cleansing formula do I use it full strength or dilute it in my machine?