FAQ Search Select a Category BarkBath Cleaning Formulas Cleaning Tips Commercial Products Corporate Deep Cleaners Hard Floor Cleaners Mops, Brooms and Brushes Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go The brush on my Powerlifter® (1307 & 1309 models) is not spinning. What do I check? Answer: To be sure the brush is not jammed or worn, unplug the machine, reclin so the machine is flat on the floor. Turn it over and unscrew the seven (7) screws with a Phillips head screwdriver (magnetic Phillips is preferred) (See picture below). Turn the machine back over, with the machine still reclined, and lift the plate straight up and set aside (see picture below). Grasp the brush at both ends and lift to remove. Clean off any debris, hair, or string. If the brush appears work or the ends seem jammed, the brush will need to be replaced. If the brush is still not turning, please contact BISSELL Consumer Care at 800-237-7691 so a Consumer Care Representative may assist you further. Related Questions Why is my vacuum sounding loud? What should I check? Why doesn't my vacuum suction anymore? What should I do if my machine has no power? How do I Install or remove the handle on my PowerGlide® with Lift-Off® Technology?