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My machine sprays water but no shampoo, what can I check?

Answer:

There are a few steps you can take.

  1. Make sure the auto switch dial is set on water only.
  2. Use your finger to press the x-valve (it can be found on the insert of the shampoo container) to see if shampoo comes out. If it doesn’t, rinse the insert in hot water.
  3. Apply pressure when inserting the shampoo container in the machine to make sure it’s making contact.

If you’re still having difficulty, we recommend taking your machine to a BISSELL Authorized Service Center. Find one by clicking here.

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