Please try the following to secure the handle sections:
- Unscrew the bottom section of the handle from the sweeper base
- Push the sections together firmly by hand
- "Tap" the handle firmly together on a hard floor surface.
If this suggestion does not correct the problem, please call toll free 1-800-237-7691 Monday through Friday 8 a.m.-10 p.m. ET or Saturdays from 9 a.m.-8 p.m. ET. A representative will gladly assist you.