FAQ Search Select a Category BarkBath Cleaning Formulas Cleaning Tips Commercial Products Corporate Deep Cleaners Hard Floor Cleaners Mops, Brooms and Brushes Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go My Powerlifter® (1307 & 1309 models) Vacuum has no power. What do I check? Answer: Check the entire length of the power cord and plug to see if it is damaged. If it is damaged, you will need to take your machine to a BISSELL Authorized Service Center for repair. Click here: http://www.bissell.com/support/product-support/service-centers/ Make sure the power cord is plugged into a working outlet. Check the Pre-Motor and Post-Motor filters for debris. Also the separator can also be removed to clean off (twist to the right and pull down). If rinsed, make sure it is completely dry before putting back into the dirt tank and machine (make sure to turn left to lock into place). Failure to properly maintain the filters could result in damage to the motor. The Pre-Motor filter (either all grey and black or grey and white) should be checked at least once a month (or more depending on use) and cleaned or replaced as needed. The Pre-Motor filter can be accessed by removing the easy empty dirt tank from the vacuum base. The filter will be located directly underneath where the dirt tank sits. Grasp the filter and remove it from the vacuum. While holding over the trash, gently separate the layers of the filter (being careful not to rip filter layers) and shake out the excess debris. The filter may also be rinsed with warm water. Allow the filter to completely air dry before replacing. If it is damaged, replace with a new filter. The Pre-Motor filter can only go in one way. The thinnest part of the foam filter will face down when putting back in place on the machine. In addition, the filter has a special shape to it that makes it only go in one way. The Post-Motor filter assists in the filtration process to return clean air to the room. This filter should be replaced every three to six months depending on use of the vacuum. The Post-Motor filter is located in front of the vacuum near the height adjustment knob. It is easiest to have the vacuum fully reclined to access the filter. Remove the filter door by pressing the latch downward. Remove the filter by grasping the handle on the front of the filter and pulling it out of the vacuum. Note: the white pleated post-motor filter can be washed with water or detergent. Allow the filter to compltely air dry before replacing. Replace the filter in the machine with the handle facing you. Replace the door by hooking the bottom into the grooves and rotate toward the machine snapping it into place. If the filter is damaged, replace with a new filter. If there is still no power, please contact BISSELL Consumer Care at 1-800-237-7691 so a Representative may assist you further.