FAQ Search Select a Category BarkBath Cleaning Formulas Cleaning Tips Commercial Products Corporate Deep Cleaners Hard Floor Cleaners Mops, Brooms and Brushes Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go My Total Floors® Wet and Dry or PowerEase® Wet and Dry has no suction. What should I check? Answer: First, check if the collection tank is full. If it is, emptying it should restore suction. If the tank isn’t full, check the filter. If the filter is dirty, remove it from the collection tank and clean or replace as needed. To replace it, click here: http://www.bissell.com/filter-2036705?productid=2949 Make sure the float isn’t activating prematurely. If it is, you’ll need to order a new tank. You can do so by clicking here: http://www.bissell.com/collection-tank-2038371?productid=2949 See if the floor nozzle is on tightly and snapped into place. If you still don’t have good suction, please take your cleaner to a technician. You can find your nearest BISSELL® Authorized Service Center by clicking http://www.bissell.com/support/product-support/service-centers/ or by calling 1-800-237-7691, available 24 hours a day.