We’re sorry you are experiencing your brush not turning on your Steam&Sweep. Please follow these steps to assist with your machine.
- Unplug the machine, and clear any hair or debris off of the brush.
- Ensure the unit is plugged into a functioning outlet and that there is no damage to the power cord.
- Make sure the brush power switch is turned on (l).
If you continue to experience difficulty with your brush, please contact a BISSELL Authorized Service Center in your area. To locate a BISSELL Authorized Service Center, visit http://www.bissell.com/support/product-support/service-centers. Enter you zip code in the Service Center box to perform the search.
For all other questions or concerns please contact BISSELL Consumer Care at 1-800-237-7691, Monday- Friday 8 a.m.-10 p.m., Saturday 9 a.m.- 8 p.m. or Sunday 10 a.m.- 7 p.m. EST & a representative would gladly assist you.