- Check to make sure the height setting is correct for the type of flooring you are vacuuming.
Try adjusting to the next higher setting.
- Check that the two pieces of cardboard have been removed from between the wheels.
This was used as packing material.
If you continue to experience difficulty with the machine not pushing easily, please contact BISSELL Consumer Services at 1-800-237-7691, Monday - Friday 8 a.m. to 10 p.m., or Saturday 9 a.m. to 8 p.m., ET. A representative will assist you.