FAQ Search Select a Category BarkBath Cleaning Formulas Cleaning Tips Commercial Products Corporate Deep Cleaners Hard Floor Cleaners Mops, Brooms and Brushes Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go The brushes on my AeroSwift® Vacuum aren't turning. What can I do? Answer: Just to be safe, unplug your machine and remove the access plate and check the brush and belt for damage. Clean off any debris on the brush. If brush will not turn by hand, or belt is broken, you’ll need to replace the damaged part(s). To order the belt, please call 1-800-237-7691 to place an order. A Consultant will be happy to order one for you. To order the brush, click on this link: http://www.bissell.com/brush-1600318 If the brush is still not turning, please take the machine to a BISSELL Authorized Service Center to have a technician check it. You can locate one by clicking here: http://www.bissell.com/support/product-support/service-centers/.