Make sure you don’t hold the steamer at more than a 45 degree angle. If it’s tilted too far (and this varies based on how much water is in the tank), the unit can dribble or spray water from the nozzle. Try spraying while holding your steamer level.
If your SteamShot™ still sprays water only or water and spray, please call us at 1-800-237-7691, Monday - Friday 8 a.m. to 10 p.m., Saturday 9 a.m. to 8 p.m., or Sunday 10 a.m. to 7 p.m. ET. A representative will be ready and waiting to help you out!