FAQ Search Select a Category BarkBath Cleaning Formulas Cleaning Tips Commercial Products Corporate Deep Cleaners Hard Floor Cleaners Mops, Brooms and Brushes Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go Why are the prongs on my Easy Vac® power cord missing? Answer: The Easy Vac® is shipped with a black protective cover over the 2-pronged cord. Just pull the black protective cover and the plug is ready to use. The cover can be discarded. Related Questions Why is my vacuum sounding loud? What should I check? Why doesn't my vacuum suction anymore? What should I do if my machine has no power? How do I Install or remove the handle on my PowerGlide® with Lift-Off® Technology?