FAQ Search Select a Category BarkBath Cleaning Formulas Cleaning Tips Commercial Products Corporate Deep Cleaners Hard Floor Cleaners Mops, Brooms and Brushes Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go Who do I call for installation questions or concerns for my Febreze® filter or bag? Answer: BISSELL’s consumer service representatives are available to help answer all of your questions. Please contact us by email http://www.bissell.com/support/contact-us/email-us/or call consumer services at 1-800-237-7691, Mon-Fri: 8am to 10pm ET, Sat: 9am to 8pm ET, Sun: 10am to 7pm ET. Related Questions I can’t find a Febreze® filter or bag for my BISSELL® vacuum, where do I look? How do I clean the TurboBrush tool? What do I do if I need internal replacement parts for my machine? (motors, pumps, wiring, etc)? Do I need to do anything to “activate” the Febreze® freshness before installing the Febreze® filter or bag in my BISSELL vacuum?