FAQ Search Select a Category BarkBath Cleaning Formulas Cleaning Tips Commercial Products Corporate Deep Cleaners Hard Floor Cleaners Mops, Brooms and Brushes Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go My Pet Hair Eraser® is hard to push. What can I do? Answer: Try adjusting the height of your vacuum by using the height adjustment knob in the middle of the base. A higher setting should help to ensure the brush rotates freely. If this doesn’t work, please take your vacuum to a technician. You can find your nearest BISSELL® Authorized Service Center by clicking http://www.bissell.com/support/product-support/service-centers or by calling 1-800-237-7691, available 24 hours a day. Related Questions Why is my vacuum sounding loud? What should I check? Where can I get a replacement brush and brush belt for my BISSELL Go Vac? My Powergroom® Pet Canister Vacuum power cord does not rewind fully. What should I do? Why doesn't the power cord rewind fully on my Pet Hair Eraser® or Opticlean® Cyclonic Vacuum?