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The belt on my Rewind continually breaks. What should I do?

Answer:

If the belt in your vacuum keeps breaking, try adjusting the height of the base using the height adjustment knob, located in the middle of the base. Raising the base slightly should help the brush rotate freely. 

If this doesn’t work, please take your vacuum to a technician. You can find your nearest BISSELL® Authorized Service Center by clicking http://www.bissell.com/support/product-support/service-centers or by calling 1-800-237-7691, available 24 hours a day.

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