FAQ Search Select a Category BarkBath Cleaning Formulas Cleaning Tips Commercial Products Corporate Deep Cleaners Hard Floor Cleaners Mops, Brooms and Brushes Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go Where is the model and serial number on my Symphony™ Vac & Steam? Answer: The model and serial number are located behind the dirt cup. Remove the dirt cup and you will find the label. Related Questions How do I know when to change the water filter on my Symphony™ My floors are streaked after using my PowerFresh® Steam Mop. My Steam Shot™ has no heat. What should I do? How do I use my Symphony Steam Mop to sanitize my floor?