FAQ Search Select a Category BarkBath Cleaning Formulas Cleaning Tips Commercial Products Corporate Deep Cleaners Hard Floor Cleaners Mops, Brooms and Brushes Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go I have an upright carpet cleaner. When mixing the cleansing formula do I use it full strength or dilute it in my machine? Answer: Each BISSELL machine may have a unique mixing or dilution ratio. To ensure you are mixing or diluting properly, please visit our website & locate your machine for more details. http://www.bissell.com/support/helpful-resources/2x-concentrated-cleaning-formulas/how-to-use-bissels-carpet-cleaning-formulas For additional assistance, contact BISSELL Consumer Care at 1-800-237-7691, Monday- Friday 8 a.m.-10 p.m., Saturday 9 a.m. - 8 p.m. EST or Sunday 10 a.m. - 7 p.m. & a representative would gladly assist you. Related Questions What is an EPC Tag? Do you have to rake the Acarasan powder into the carpet? What are the main uses for the Acarosan spray? What is the recommended use for the Acarosan powder?