Available replacement parts for BISSELL Deep Cleaners can be ordered from BISSELL Consumer Services either online at http://www.bissell.com or by calling 1-800-237-7691, Monday through Friday from 8 a.m. to 10 p.m. or Saturdays from 9 a.m. to 8 p.m. ET. You can also contact your nearest BISSELL Authorized Service Center to inquire about pricing and availability of replacement parts. To locate your nearest BISSELL Authorized Service Center, please go to www.bissell.com under the Customer Center tab near the top of the homepage. Enter your zip code in the Service Center box on the right of the page to perform your search. You can also locate a Service Center by phone, 24 hours a day, by calling 1-800-237-7691 and choosing option #1.