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What to do if Your SpotClean Portable Carpet Cleaner won't Turn On

If you have no power going to your SpotClean Proheat, the following tips may help:

  • Start by plugging in your machine to a grounded outlet
  • To power on the machine, press the power on button. The “I” is power on and “O” is power off 
  • If there is still no power, unplug your machine from the wall
  • Check the entire length of the power cord, and discontinue use if there is any damage
  • Check to see if the outlet is working.  You can test this by plugging something small like a cell phone charger or nightlight into the outlet.  
  • Often homes have several outlets on the same breaker, and the breaker can be tripped if multiple appliances are plugged into those outlets
  • Try using an outlet in a different area or resetting any tripped breakers
  • Lastly, your SpotClean is designed with a thermal protector shutting it down to protect from overheating in the event of a clog or blockage.  Unplug, and check the end of the hose, tool, and inside the dirt water tank stack and remove any clogs
  • Let the unit sit unplugged for 30 minutes after removing any clogs for the thermal protector to cool and reset automatically.  Then test in a working outlet

We hope you found these tips helpful. If you are still having issues, please contact consumer care.

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