Does your PowerFresh Steam Mop seem to be leaking or is leaving too much water on the floor? Caitlin Stephan, from BISSELL, is here to answer your questions.
“My BISSELL PowerFresh Steam Mop is leaving too much water on the floor. I think it might be leaking. How can I fix this?” If your steam mop is leaving too much water on the floor, you may have set it to a steam setting that is more than you need or you could be going over the same spot for too long.

The unit might appear to be leaking, but it may just be soaked from using too high of a steam setting. If this doesn’t seem to resolve the problem, next check to see if water is leaking from a certain location of the steam mop. Check the water tank to see if there are any cracks or leaks on the tank itself. They may be difficult to see, so make sure you are inspecting the tank in a well-lit room. Make sure to have water in the tank while inspecting to see if it is dripping. Another thing to look at is the cap on the water tank to make sure it is not cracked and that the rubber gasket on the tip of it is still attached to the unit.

Finally, check to make sure the water tank is seated correctly and pushed securely into the unit. The tank has to be firmly pressed into the steam mop in order to work properly. Again, only water is to be used to fill the tank. Other solutions may cause breakdown of the gasket and/or other parts of the machine.