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My Pet Stain Eraser™ has Lost Power/Has no Power, How do I Fix it Video

If you feel your Pet Stain Eraser has reduced or no power, follow these tips for help. 

  • First, make sure the unit is turned off
  • The charger plug or cord may not be connected properly
  • Make sure the charger plug is completely plugged into a wall outlet and the charging cord is completely plugged into the port found on the back of the unit
  • You may be using the incorrect charger. Use only the charger that came with your machine.  

We hope these tips have brought the power back to your Pet Stain Eraser. If you are still experiencing issues, please contact customer support.

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