Shipping & Handling

Most Machine/Formula orders delivered in 3-4 business days; Parts delivered in 5-7 business days. Expedited shipping is currently unavailable.

1. How much does shipping cost?

We offer free standard shipping on all orders over $40 on! No coupon code is needed. 
Here are rates for other order amounts, and shipping methods:

Order Amount Standard Shipping Expedited Shipping
Up to $4.99 $3.95 $8.99
$5 - $19.99 $5.95 $14.99
$20 - $39.99 $7.95 $14.99
$40 - $99.99 FREE! $14.99
$100 - $229.99 FREE! $21.99
$230 + FREE! $35.99

2. When will my order arrive?

After adding items to your shopping cart, you will able to choose from two shipping options:

COVID-19 Update:

Order Type Standard Shipping Expedited Shipping
3-4 Business Days
Replacement Parts
5-7 Business Days

3. What are considered business days?

Business days include Monday - Friday and exclude Holidays.

Typical Holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve and Christmas Day.

4. When will I receive my tracking number?

Tracking numbers are sent in an email 24-48 hours after your order ships. This delay allows the shipment to be processed by the shipment carrier’s website. Your order should still arrive within the original estimated window. The email will arrive with the subject, “Your BISSELL shipping confirmation”.

You can also visit the Order Search page anytime to find the latest status of your order, including its tracking number once it has shipped.

5. Will my entire order arrive in one shipment?

Multi-item orders may require shipments from multiple warehouse locations, so you may receive some items separately. Details for each shipment will be provided by email and will be available on the Order Search page.

6. What about orders outside of the continental US?

Standard shipments to Alaska, Hawaii, Guam, Puerto Rico, American Samoa and Virgin Islands will arrive within 15 business days.

7. What about military addresses?

If you have a P.O. Box, an APO or a military address, you will need to place your order over the phone by calling BISSELL Customer Care at 1-800-237-7691 during these hours:
Monday- Friday: 8am to 10pm ET
Saturdays: 9am to 8pm ET
Sundays: 10am to 7pm ET