Are the brushes on your DeepClean ProHeat 2X Premier not spinning?
- If your machine is turned on and in the upright position your brushes will not turn, this is normal
- Once you recline your handle, the brushes will begin to spin
- If the brushes are not spinning when the handle is reclined, turn the power off, unplug the machine and remove the water tank
- Remove the front nozzle by turning the two knobs counter-clockwise to the noon and 6 o’clock positions
- Check to see if anything is caught in the brush roll
- If there is anything caught in the brushes, remove the debris and try turning the brushes by hand
- Check both of the belts to see if they are broken
- The shorter belt hooks over the motor-pulley and attaches to the gear on the end of the brush
- The longer belt is on the non-cord side, and connects the 2 brushes together
- If either belt is broken or worn, replace it with a genuine BISSELL brush belt, available on BISSELL.com
- Put the belts back on the machine and try rotating one brush by hand, both should turn
- Replace the front nozzle and make sure it locked in position with ¼ turn clockwise
- Plug the machine in, recline the handle to see if the brushes rotate
- Sometimes the brushes spin so fast they don’t appear to be spinning
If the brushes still don’t spin, please take the machine to a BISSELL Authorized Service Center.
Great!
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