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No Power/Charge | How to Videos | Pet Hair Eraser® Cordless Hand Vacuum

If you are experiencing power or charging issues with you Pet Hair Eraser Hand Vac, here are some tips.

  1. When charging, make sure your hand vac is in the OFF position.
  2. Make sure you are using only the charger that came with your machine.
  3. The charger model number is listed in fine print on the motor rating label of the hand vac. Verify to make sure they match.
  4. To get up and running you’ll need to charge your hand vac.
  5. With your cable plugged into a grounded outlet, insert the charging adapter plug into the back of the unit.
  6. The power LED lights will turn red when charging. If not, try another working outlet. For a full charge prior to first use, charge your hand vac for 5 hours.
  7. When fully charged, the light will appear blank.
  8. These tips will get you back to cleaning!

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