BISSELL® Big Green® Machine Professional Carpet Cleaner

Join the BISSELL Rewards program and earn points toward exclusive discounts. Earning points is easy. Just register BISSELL products, make online purchases, and participate in special events and online activities. You can keep track of purchases and easily reorder replacement items (filters, mop pads) on your personalized My Account page. Plus, you’ll enjoy expedited customer service. Now, cleaning is more rewarding than ever!

Earning points is easy.

1. Sign Up
2. Complete your BISSELL personal profile.
3. Purchase and register BISSELL Products.
4. Keep track of your Reward Points at My Rewards

When you make a purchase at bissell.com, your points are automatically entered. If you purchased your product or consumable somewhere other than bissell.com, you can register it on bissell.com up to 90 days after purchase to receive your Rewards Program points. Make sure that you create an account during registration so that future purchases will automatically give you the benefits you have earned!

Rewards Rules and Regulations

1. How much does shipping cost? 

We offer free standard shipping on all orders over $50 on bissell.com! No coupon code is needed. 
Here are rates for other order amounts, and shipping methods:

2. When will my order arrive?

Most orders ship same-day if placed by 2pm ET. After adding items to your shopping cart, you will able to choose from two shipping options:

3. What are considered business days?

Business days include Monday - Friday and exclude Holidays.

Typical Holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve and Christmas Day.

4. When will I receive my tracking number?

Tracking numbers are sent in an email 24-48 hours after your order ships. This delay allows the shipment to be processed by the shipment carrier’s website. Your order should still arrive within the original estimated window. The email will arrive with the subject, “Your BISSELL shipping confirmation”.

You can also visit the Order Search page anytime to find the latest status of your order, including its tracking number once it has shipped.

5. Will my entire order arrive in one shipment?

Multi-item orders may require shipments from multiple warehouse locations, so you may receive some items separately. Details for each shipment will be provided by email and will be available on the Order Search page.

6. What about orders outside of the continental US?

Standard shipments to Alaska, Hawaii, Guam, Puerto Rico, American Samoa and Virgin Islands will arrive within 15 business days.

7. What about military addresses?

If you have a P.O. Box, an APO or a military address, you will need to place your order by contacting support.

BISSELL.com’s return policy is simple and convenient:

• If you’re not completely satisfied with your purchase, return your item(s) in its original packaging with all accessories, manuals, and parts, for a refund. You have 30 days from the delivery date of your original purchase to make a return*.

• You can arrange for at-home pick-up of your return

• Pay just $4.95 in return shipping

• This return policy is for merchandise purchased directly from bissell.com only and does not override any retail establishments return policy
   
• BISSELL only accepts returns that have been shipped using the official return process. Please DO NOT return your items in person to any BISSELL offices, outlet stores or distribution centers.

Full Return Instructions and Refund Details: Learn more

*Note: Cleaning formula purchases cannot be returned or refunded. Some products feature a 60-day return policy: models 2283, 22839, and 2596.

*Note: Donation is non-refundable.