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No Power | How to Videos | Pet Hair Eraser®/Auto Mate® Cordless Hand Vacuums

If you are experiencing power or charging issues with you Pet Hair Eraser or AutoMate Lithium Ion Hand Vacs, here are some tips

  • When charging, make sure your hand vac is in the OFF position
  • Make sure you are using only the charger that came with your machine
  • The charger model number is listed in fine print on the motor rating label of the hand vac.  Verify to make sure they match
  • To get up and running you’ll need to charge your hand vac
  • With your cable plugged into a grounded outlet, insert the charging adapter plug into the back of the unit
  • The power LED lights will turn red when charging. If not, try another working outlet.  For a full charge prior to first use, charge your hand vac for 5 hours
  • When fully charged, the light will appear blank. 

These tips will get you back to cleaning! 

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