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No Power | How to Videos | AirRam®

If your AirRam® has no power or won't hold a charge, here are some tips!

  • Make sure the battery is properly secure. Grasp the battery and lift up, then push down into place until it clicks. The battery should sit flush.
  • Unplug the charging cord from your machine and the wall.
  • Run your fingers down the entire length of the cord looking for any rips or punctures. If damage is found, a new charger needs to be ordered.
  • Test the outlet by plugging in a different small device such as a cell phone charger.
  • 4 solid lights on the battery mean the brush roll has jammed. Remove the battery and brush roll, clean it and replace. Replace battery and turn on.
  • If you see 1 red flashing LED, or 4 depleting red LED's, your charger may have developed a fault, Replace the charger.
  • If you don't see any LED's it is likely the battery has developed a fault and needs to be replaced.

We hope these steps get you back to cleaning with your AirRam®.

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