Rated 2 out of 5 by Nancy difficulty
I can't get the tank off the front of the vacuum to change the bag.
August 25, 2015
Rated 2 out of 5 by KindSir7 Tools do not work
When using the tools there is no suction. The turbo brush tool does not even spin when put on the wand. Also when using the wand debris comes out of the foot hose where the wand would connect while using it in the upright position.
February 27, 2014
Rated 3 out of 5 by Skigirl78 Great suction, but...
This vacuum has great suction and it seems easy for me to push/pull. I also find the longer, retractable cord helpful. Good set of tools as well. One thing I'm unsure of is the "dirt path window." The product guide and online description says it allows you to see dirt before it enters the bag, however, that area seems to fill up quickly with dirt and it never make it to the bag, causing quite the mess when changing out the bag, not to mention, having to clean out that area with multiple paper towels each time. I checked and double-checked and everything with the bag/dirt tank, etc. are lined up correctly, so I'm not sure how to correct this messy problem.
February 15, 2014
Rated 3 out of 5 by erica satisfactory
First let me start by saying what I like about this vacuum. I really like the way the cord retracts, I like the suction, the bagged style and the smell of the vacuum. What I really dislike is the fact that the brushes don't stop spinning when you use the attachment and it actually burned my carpet. I have two spots in the middle of my dining room that everyone comments on. I'm very disappointed. I will not buy another Bissell until they resolve this issue.
November 10, 2013
Rated 1 out of 5 by CleaniningMom Waste of time and $
I've owned the Velocity for less than a year and I despise it. I just finished attempting to vacuum my floor. I actually enjoy cleaning but this product has made me pulling the vacuum out. EVERY time i use it, it clogs. And not just a small clog, it's intense. YOu have to almost disassemble the vacuum to make it work and it still never lines up without a gap in the tank and creates more clogs. I just picked mine up and threw it in the trash can. Awful product. Just awful!!!
October 10, 2013
Rated 3 out of 5 by eyeman some good features, some disappointments
The product is very effective for what it is supposed to do - vacuum floors. However, the effort expended to do so is excessive. It's too hard to push and pull. It's just as heavy as the self propelled machine it replaced. The self retracting cord is a big plus, and is the main reason I bought this model. Unfortunately, it's too short for my purpose. I've had to add an extension cord to achieve the necessary range of use. I'll rate it three stars.
August 6, 2013
Rated 2 out of 5 by mommy42 hard to push
I will be honest- I bought this for the febreeze. I like the smell when I vacuum but I can not push it on carpet unless the setting is on high pile. That makes it less efficient. I will use it until all 9 bags I bought are gone and then I will be buying another. This is my fourth vacuum in 10 years. Maybe I will invest in an expensive model now.
June 25, 2013
Rated 4 out of 5 by Irishgal Very good, just needs a tweek or two!
Very good suction, which is, of course, the reason one buys a Vacuum! I find the mobility a bit stiff. Push and Pull should be easier.
I am also confounded by my inability to easily determine if the refuse bag is full.
Other than those issues, the main agenda has been met, the carpeting is clean!
June 16, 2013