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Through this program, BISSELL will make a donation (up to a maximum of $250,000 per year) to the BISSELL Pet Foundation™ to help organizations that promote finding homeless pets a permanent home, which includes organizations supporting adoption, spaying/neutering, micro-chipping, foster care programs, educational pet training programs, and more.
How can I participate?We have two options available for you to choose from.
How much will be donated for my purchase on bissell.com?
Can I designate my donation to help a shelter near me?Yes! Through the Partners for Pets Program, BISSELL and the BISSELL Pet Foundation allow you to direct your donation to a participating shelter near you. When you purchase a pet product at bissell.com, enter the code “ADOPT” at check-out to select the participating shelter of your choice. Learn more
Need more info? Check out the official terms & conditions.
Powerful cleaning for carpet, rugs and hard floors - plus OxyPro® Pet stores on-board for stain cleaning when you vacuum!
What are the benefits of using Trilogy® Pet?
Trilogy® Pet includes 3 ways to clean - powerful carpet cleaning, hard floor cleaning and on-the-go spot cleaning! It includes a convenient holster for BISSELL OxyPro® Pet Carpet Spot & Stain Remover – Patented Odor Elimination Technology that discourages pets from resoiling the same area. OxyPro® Pet Carpet Spot & Stain Remover also removes tough set in stains and odors such as: urine, feces, blood, vomit & tracked in mud all the way to the backing. You can quickly treat a spot or stain when you are vacuuming. Simply treat the spot or stain according to the directions on the can. Let the OxyPro® Pet work its magic - vacuuming when dry. Read more...
What are the benefits of using Trilogy® Pet?
Trilogy® Pet includes 3 ways to clean - powerful carpet cleaning, hard floor cleaning and on-the-go spot cleaning! It includes a convenient holster for BISSELL OxyPro® Pet Carpet Spot & Stain Remover – Patented Odor Elimination Technology that discourages pets from resoiling the same area. OxyPro® Pet Carpet Spot & Stain Remover also removes tough set in stains and odors such as: urine, feces, blood, vomit & tracked in mud all the way to the backing. You can quickly treat a spot or stain when you are vacuuming. Simply treat the spot or stain according to the directions on the can. Let the OxyPro® Pet work its magic - vacuuming when dry.
Is OxyPro® Pet safe for my pets and family?Yes! OxyPro® Pet formula leaves carpet safe for children and pets when used as directed. OxyPro® Pet formula is also recognized by the U.S. EPA's Design for the Environment initiative.
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BISSELL Professional Pet Stain and Odor Remover 77X7
Febreze® Clean Pack B0012
Febreze® Extra Strength Pet Odor Eliminator Carpet Deodorizing Powder 49W61
Febreze® Hawaiian Aloha™ Carpet Deodorizing Powder 66L4
Febreze® Thai Dragon Fruit™ Carpet Deodorizing Powder 87C1
Filter - Post Motor Filter 203-1510
Filter - Pre-Motor Filter 203-1509
Pet Power Shot® Oxy for Carpet & Area Rugs 13A2-1 (14 oz)
Pet Stain Pretreat for Carpet & Upholstery 0790 (22 oz)
Professional Power Shot® Oxy Carpet Stain Remover 95C9
Crevice Tool 203-1056
Dusting Brush 203-7933
Pet Contour Tool 203-1291
Turbo Brush 203-7937
Universal Pet Hair Vacuum Tools Kit 67V8
Upholstery Brush 203-1527
Brush Assembly 203-1512
Brush Assembly 203-7935
Clip Assembly Pack 203-1506
Dirt Bin 203-1502
Handle Assembly (Magenta/ Blue) 203-7932
Handle Screw Pack (2 Pack) 203-1503
Hose Assembly 203-1507
Inner Cyclone Assembly
Inner Cyclone Assembly 203-1501
Light Bulb 203-1522
Post Motor Filter Grill 203-1511
Pre-Motor Filter Tray 203-1508
TurboBrush® Pet Tool 203-7936
Upper Cord Wrap 203-1505
Price, promotions, styles and availability may vary by retail location and on other online sites. Retailers alone determine these factors.
How much does shipping cost?
We offer free standard shipping on all orders over $30 on bissell.com! No coupon code is needed.
Here are rates for other order amounts and shipping methods:
When will my order arrive?After adding items to your shopping cart, you will able to choose from two shipping options: standard (5-7 business days) and expedited (3-5 business days). Next to each option is a delivery estimate date window, which will calculate dates including "business days" and determine when most shipments will arrive.
How are estimated delivery dates calculated?
What are considered business days? Business days include Monday–Friday and exclude holidays. Holidays in 2014 include: May 26, July 4, September 1, November 27, November 28, December 25, and December 26.
When will I receive my tracking number?Tracking numbers are sent to you in an email about 24-48 hours after your order ships. This delay allows the shipment to be processed by the shipment carrier’s website. Your order should still arrive within the original estimated window.
The email will arrive with the subject, “Your BISSELL shipping confirmation”. You can also visit the View Your Order page anytime to find the latest status of your order, including its tracking number once it has shipped.
What carrier will be used to ship my order?BISSELL uses multiple carriers to ship products. The carrier who ships your order is selected by our shipping department and depends on many factors including items purchased, delivery address, warehouse inventory levels, and more.
Will my entire order arrive in one shipment?Multi-item orders may require shipments from multiple warehouse locations, so you may receive some items separately. Details for each shipment will be provided by email and will be available on the View Your Order page.
What about orders outside of the continental US?Standard shipments to Alaska, Hawaii, Guam, Puerto Rico, American Samoa and Virgin Islands will arrive within 15 business days.
What about P.O. Boxes or Military Addresses?If you have a P.O. Box, an APO or a military address, you will need to place your order over the phone by calling BISSELL Customer Care at 1-800-237-7691 during these hours:Monday- Friday: 8am to 10pm ETSaturdays: 9am to 8pm ETSundays: 10am to 7pm ET
What about Special "As Seen on TV" Offers?The above information does not necessarily apply to special "As Seen on TV" offers.
BISSELL.com’s return policy is simple and convenient:
Once we receive the merchandise, it will be inspected to make sure it meets quality standards. BISSELL Inc. reserves the right to deny refund for returned merchandise which appears to be excessively used or abused.
The refund will be issued in either check or credit format based on the original purchase once the return has been processed at our facility. It can take up to 4 weeks for your refund to be processed. Note that the original shipping and handling costs will not be refunded.
If you are out of the 30 day window for returns, refer to the warranty policy in your user's guide.
Return mailing address: BISSELL Homecare, Inc.5700 S International PkwySuite BMcAllen TX 78503
Join the We Mean Clean Rewards program and you can earn points toward exclusive discounts. You’ll earn points when you register BISSELL products, make online purchases, and participate in special events and online activities. Signing up also means you can keep track of purchases and easily reorder replacement items (filters, mop pads) – and you’ll get expedited customer service!
Be sure to create an account during the checkout process to get the points for your purchase right away. Or, sign up now.
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