Rated 1 out of 5 by Buckeye Steam just won't work anymore
Good Idea but that is about all I can say about the product. After the third time we used it the steam stopped working. I read all the reviews and the troubleshooting recommendations and still no steam. Very disappointed and will continue searching for a decent product. I hope someone at Bissell will read this and attempt to fix this issue for future customers.
July 3, 2015
Rated 5 out of 5 by dln I LOVE THIS PRODUCT!!!!!
I just purchased the Bissell Symphony and I Love it!!! I used the scrubbing pad and the machine was harder to push, but oh my gosh is my floor clean!!!! It is sometimes embarrassing to see how much dirt is left on the floor after using a traditional mop and bucket. I highly recommend this product. Next time I can use the standard pad because I have deep cleaned it already with the scrubbing pad. It is easy to set up and easy to clean. Thank-you, Bissell!!!!
June 30, 2015
Rated 5 out of 5 by Gigi1029 I doubted it
I cannot believe how wonderful this steam cleaner is!! I let my brother stay at my condo while I traveled. Needless to say when I returned it was not in the shape I left it. Spilled drinks on the ceramic tile ( who knows how long they were there ), sticky messes and crumbs. I saw this on a shopping channel and decided to try it. How surprised I was to see that the messes were taken care of in minutes!! I could not ask for a better product! I would recommend this to one and all. It's that good!!!
June 29, 2015
Rated 4 out of 5 by livgr8t Love this product!
I bought this product 2 months ago. Have used it on several occasions. It is lightweight, easy to use and cleans great. Love that I can vacuum and steam clean at the same time. Saves time and energy so I can do more important things than clean. We have bamboo and linoleum flooring and have not had any issues.
The only thing is that it obviously doesn't get into everywhere that needs to be cleaned but they are few and far between so it's okay. The only drawback is the water resevoir. A bit hard to open the cover and then if I don't use all the water...well, then I chose to dump it rather than it sitting in the tank.
June 28, 2015
Rated 5 out of 5 by Old Dave I hate "Infomercials"
I was extremely leery of the claims set forth in the infomercial for the Symphony. I've only had one good experience buying something based on a TV commercial. Until this. My lovely and intelligent spouse made the purchase about a month ago, just as we began preparations for a party. A few of our friends helped us to clean and they were all highly complimentary about it, several saying they were going to get one based on their experience. After I got the chance to try it myself I could only agree. It's easy to use, effective, and makes a dreary chore almost bearable. Hint: vacuum first, with no steam. Then, when mopping, when there are bits of trash that turn up, just hit the vacuum for a second to pick it up. Love it!
June 28, 2015
Rated 1 out of 5 by Grandma Do Not Waste Your Money
Its way too hard to push when trying to steam. Even my 20 yr. old grandson said "screw it - I am not pushing that thing around, get rid of it". And now after 3 uses (tries to use) it quit steaming - BUT the vacuum works OK. Its sitting in the corner and I am not sure what to do with it........
June 25, 2015
Rated 1 out of 5 by shaunda427 horrible luck so far
I have only had the machine a couple of months and I noticed the water would leak out extremely fast and the floor was soaked. After looking at the machine I noticed as soon as I put water in the tank it drips out around the foot and vacuum attachment. I have called customer service and they sent me a new foot for the machine. Same problem. I have called back and now they are saying it is the filter so they are sending that to me. I hope it works because I really want to like this machine but right now I am having serious doubts
June 22, 2015
Rated 5 out of 5 by Lynncalvin First time user
I've only had this a week I have a 2 bedroom condo with ceramic tile throughout save 1bedroom with wood floor. I have always sponge mopped. This machine is a quality unit and did a fantastic job on my floors. The mop head was completely black when finished. I hope it holds up but if not it has a three year warranty. I don't think Shark products can hold a candle to it. Can't beat it for the money I've been hoping for a product like for a while.
June 6, 2015