Rated 1 out of 5 by Nancy Do not like it
I read all these great reviews and thought wow, it must be a great steam cleaner. I have neck and back problems, the steamers are easy on me. I have had a steamer for my floors since they came out years ago. The first time I used the bissel it turned off ( after about 5 minutes). I called and the gentleman said to unplug it for 2 hours. So it took forever to clean my floors. The steamer puts more water on the floor then steam, usually with a steamer I can feel the heat on my tile after I have gone over it, this one feels like lukewarm steam/ water. I am very disappointed in the bissel, it is going back.
May 10, 2014
Rated 5 out of 5 by Gina B Saving time while delivering clean floors
It does exactly what they say it wil do. I recommended this to a freind and she is as thrilled as I. I still have my hihg end vacumn for rungs, but this keeps my stone and wood floors clean in half the time! It is easy to use and easy to remove the pad and be ready for the next use! Truly ideal!
May 10, 2014
Rated 5 out of 5 by Julie56 Life Changing
I hate cleaning and I can honestly say the Symphony has been life changing. Too strong a phrase? Nope! Am I gushing? You bet I am! With 3 Labrador Retrievers that live to shed and track up my floors, I always hated the thought of cleaning them. I would spend 2 hours just doing the ceramic tile in my great room with both vacuuming and then mopping. So my floors were not always something I was proud of because I just didn't have that much time to spend daily on this chore. But with the Symphony, I am mopping and vacuuming every day. My floors are beautiful! Time spent...45 minutes to an hour, but that's the entire house! My floors have never looked this clean. My house always smells fresh. I am in love with the Symphony! Kudos to the person or persons that invented this product.! P.S. Works great on hard wood and ceramic tile.
May 10, 2014
Rated 5 out of 5 by Jim c Amazing product bissell has brought to us
Fantastic cleaning machine...... Makes you want to clean your floors. Very little effort is used when vacuuming/mopping the floors. Due to a very serious auto accident 11 years ago I was unable to help my wife mop the tile/marble floors. The pain caused by mopping , the twisting and bending to wash the floor, the lifting the mop to rinse it etc .was unbearable . Now it is almost a pleasure to do so. My wife is now relieved that this product has given me the ability to help her again and I feel better about that. It is light weight and easy to use. Thanks for developing this machine. I will defiantly recommend this product to friends and family.
May 8, 2014
Rated 5 out of 5 by LARRY VERY GOOD MACHINE
I LOVE THE VACCUM AND STEAM CLEANER IT DID THE JOB AND VERY WELL.. AND ITS FAST AND VERY EASY ..SAVES ME ALOT OF TIME ...IM VERY INPRESSED WITH IT AND WOULD RECOMMEND THIS ....
May 7, 2014
Rated 5 out of 5 by Molly in MN Had a Shark but LOVE my Bissell!
I had a Shark Vac&Steam for a few years and then it broke so I decided to give Bissell a try. I am BEYOND in love with the Bissell! Being able to vac and steam at the same time cuts my cleaning time in half. I was pretty skeptical that it would work as well as everyone said in their reviews but it really does! I have two cats and a dog so being able to clean up pet hair and sanitize at the same time is so amazing. Love this item so much I bought a second one as a gift!
May 5, 2014
Rated 5 out of 5 by CareBear So far, so awesome!!
I have never used a steam-mop before, but have been wanting one as we have a 3,000+ square foot house, with the downstairs being mostly hardwood and tile. I usually avoid mopping like the plague because it is such a labor intensive job, and I have back problems, so using any tool that requires me to stoop over for an extended period of time kills my back. I decided I was going to get a steam mop right as this one hit the market, and with all of the amazing reviews, I couldn't pass up the idea of sweeping AND mopping in one fell swoop! I just finished using the Symphony for the first time, and I am thoroughly impressed so far. It was easy to assemble and easy to set up for use. Not only that, but it was EXTREMELY easy to use. You just turn it on and go, and you don't have to apply pressure as with regular mopping tools to feel like you're really getting down to the nitty gritty and getting the floor clean. And, with the handle that extends, I didn't have to stoop and had no back pain whatsoever using this. In addition, it cut the time I would spend just mopping the floor in half, as before, I would have to take periodic breaks to give my back a rest. I have been walking around on my hardwood floors barefoot and they feel amazing and clean. I also love the fact that the manual says that with a full tank, the unit would emit steam for about 15 minutes, but it lasts much longer than that. I was able to do all of my hardwoods and I still have water left in the tank. I feel that it did a good job steam cleaning my floors--the pad was filthy when I was finished, but it had been a good while since my floors have been mopped, so I'll probably use it again in a day or two, and I'm interested to see how dirty the pad will be next time. I felt like the vacuum feature did a very good job at picking up the debris and dust off of the floor. I will say that it's not good at picking up debris in corners, but this is to be expected for the type of vacuum it is, and I have no problem going back with a dustbuster or my smaller stick vac to get the corner debris. Overall, I'm thrilled with this product and I hope that it keeps performing to these standards!!
May 2, 2014
Rated 5 out of 5 by Judyfuer Great product
This Bissell Symphony is great. I just purchased it, used it only once and noticed that my floors looked much nicer than before using it. My hardwood floor looked beautiful! This steam mop was easy to use and light weight and the fact that it vacuums and steams at the same time is really time saving. I would recommend this to anyone to buy, and have already.
May 1, 2014
Rated 5 out of 5 by Marijeaux Fantastic New Tool!
My house is 2000+ square feet of tile and rooms that aren't tile will be in the near future. I used to vacuum it all and then drag out my commercial mop and roll around bucket to clean these floors. Very time consuming and hard on this old body. I dreaded it and never washed the floors more than once a week despite having two Scottish Terriers who drag tons of dirt into the house. This machine is wonderful and I have used it four times in five days. I love it. I have recommended this machine to my friend who also has two dogs and she is also in love with it. Good job, Bissell! P.S. One cleaning tip: wear only socks when cleaning your floors. You won't leave foot or shoe prints that way.
April 30, 2014
Rated 5 out of 5 by Swiss Knife Swiss Knife of Cleaning
I owned 3 Bissel products before, all great products. After moving to an apartment with hard wood floors and granite tiles wanted to purchase a steam cleaner and saw a commercial about Symphony.
Symphony is a revolution in cleaning. Powerful vacuum cleaner picks up all the dust and the steam cleans the hard wood floor, granite and marble at the same time very efficiently. Symphony also has a powerful suction on rugs and carpet.
If you have hard wood floors, granite or marble floors, this is a must have product. I love the fact that a deep cleaning done without chemicals. Symphony is simply the best on the market.
April 28, 2014
Rated 5 out of 5 by RottiMama LOVE IT!!
Just bought and used my Symphony for the first time! Our house has hard wood and linoleum as well as tile. Worked great on all surfaces! Saves me so much time since I can vacuum and steam all in one pass! I have another steam mop but I'll only be using the Symphony on my floors from now on! LOVE IT!!
April 28, 2014
Rated 5 out of 5 by Sissie Symphony AWESOME
I just got my Symphony!! It is the most awesome invention ever!! I have a bad back and use to have to do floors 2 times it took me a couple of days, but now I can do it all at once!! No streaking! I would recommend this to all my friends without hesitation!! Thank You Bissell!!
April 27, 2014
Rated 5 out of 5 by Lucky lady The best
I received my vac steamer today.. I cleaned all my floors that are hard wood , cleaned them beautifully...... Best steamer I have ever used....
Love the fact that I can vacuum and steam at the same time ....
I highly recommend this great bissell product!!!!!!!
April 25, 2014
Rated 5 out of 5 by neat freak in a tiny home with lots of pets This product made my day
I will admit I saw this on a late-night TV ad and was skeptical. There were no reviews to be found on Amazon, or really anywhere else on the internet, to get a gauge on the longevity and actual effectiveness of this product. However, that being said, I took a chance on it because vacuuming my apartment's laminate floors (with my Dyson), dry sweeping them with the Bona sweeper and then "cleaning" them with the Bona mop/cleaning solution was such a drag that I mostly just focused my weekly efforts on the most filthy places I could see, like the kitchen and by the patio door (lots of dirt drug in from the balcony garden).
Out of the box, set up time and initial cleaning of the laminate floor took less than 30 minutes for approximately 800 square feet. And I was really glad I got the TV special with the extra cleaning cloths, because my floor apparently really needed it, despite just cleaning two days ago.
1) The vacuum suction is good. Had no problem getting forgotten pieces of rice in the kitchen, kitty litter, kitty hair tumbleweeds, dirt from the outdoor balcony patio and various other dirt items, large and small, into the vacuum cup.
2) The high steam setting made the floors streak free and removed all the water spots and streaks and grease and footprints - and even some black rubber marks from bicycle tires.
3) Incredibly easy to use. This unit is lightweight and easy to maneuver and push around. It gets under the lip of the kitchen/bathroom cabinets, under the piano, under the dining chairs.
4) Very fast cleaning. Like I said, less than 30 minutes for the whole thing. I did change the pad 4 times (went through both soft pads and both scrubby pads). I did not have to add more water to the reservoir.
1) After a while, if you use the steam function continuously, water buildup becomes more noticeable on the floor. It dries very rapidly, but the warm, wet feeling under my bare feet was weird and I didn't want to leave footprints behind.
2) The vacuum can really only go in one direction. So if you miss than crumb on your first pass, you can't "back over" it and expect the vacuum to get it. You can only suck stuff up if you are coming at it with the front of the machine.
3) I had to change the pads 4 times for 800 sq. ft. Could be my floors were really dirty. Or I used too much steam. Not really sure. They are very easy to change however.
4) I could see how if you used the special scented cleaners/deionized waters that this unit could get expensive fast, as I drained the tank almost completely. However, without any additives, this appeared to do an excellent job of cleaning.
Overall, very satisfied with my purchase. This is going to be a huge timesaver for me cleaning every week, especially since we are adding a large dog soon. I even think I could trust my less-OCD-but-better-half to use this and still be satisfied with the resulting cleanliness of the floor.
April 24, 2014
Rated 5 out of 5 by lizzy1 symphony
This is a nice machine. Easy to use. steam mop is nice.No streaks. Vacuum picks up well. Easy to clean and change the machine. Delivery was fast.
April 23, 2014
Rated 5 out of 5 by Queen B Bissell Symphony All-inOne Vac & Steam Mop
I have owned and/or tried various steam mops, vacuums for hard floors, and combination wet and dry models from several different manufacturers including Bissell and as usual, Bissell has not let me down.
Out of the box, it was very easy to "assemble". Directions were simple to understand. It's not a very big unit nor is it heavy so it's very easy to store and move from room to room. It comes with 2 cleaning pads - one is microfiber, one microfiber with scrubby fibers. The power cord is longer than other units I've tried. I was able to adjust the handle for my ease of use.
I'm a parent of many cats and one issue I've always had is finding a vacuum that will pick up the litter that's been tracked out of the box. The vacuum function is very powerful and it easily picked up crumbs, hair, and litter and doesn't spew it out the back like other hard floor vacuums I've tried. Being able to vacuum and steam clean at the same time has literally cut my cleaning time in half and I no longer have to lug 2 separate units from room to room. The cleaning path width is narrow (11 inches) and easily gets into small spaces, such as between the toilet and wall. It does an adequate job getting into corners and along the base board.
I recommend purchasing additional cleaning pads since you'll want to change them a couple of times when cleaning a floor. Emptying the dry tank and cleaning off the foam motor filter after each use, especially if you have pets, helps the unit run more efficiently. I also purchased an additional water filter and pre-motor filter. I'm not sure how frequently they'll need to be changed but I wanted to be sure and have them on hand when the time comes.
Bottom line: This is the best cleaning unit I've ever owned.
April 17, 2014
Rated 5 out of 5 by wk New Bissell user
Recently purchased the Bissell Symphony after our other Steam then Vac died after four years. Was a bit skeptical about the item being to vacuum and steam mop at the same time, but it does a great job on tile and our hardwood flooring. Its easy to operate and works great...only complaint is that the cord is not long enough to go through the whole house without unplugging and replugging.
April 11, 2014
Rated 5 out of 5 by nwwitch great product
cleaning floors is something I really have a hard time doing do to disability but the Symphony solved that problem.
Very easy to operate and does a great job of vacuuming and mobing all in one. I couldn't ask for more.
My floors are now easy to keep clean and sanitized
I truly recommend this product to anyone that wants to easily keep their floors clean
April 3, 2014
Rated 5 out of 5 by MRS Great Little Machine
As an owner of 3 beagles, my kitchen floor gets dirty. It is no problem to clean up now thanks to the Symphony. The ability to vacuum and steam at the same time saves a lit of time and I only have to use 1 machine. And I feel better knowing my floors are sanitary. Thanks Bissell. One question - when will the pads be available. I need a few more!!!
April 2, 2014
Rated 5 out of 5 by Happy customer Great machine and great result! Wish I had it sooner!
I usually don't fall into TV shopping commercial, thinking that it was all made up. However, I really wanted to give this product a try. Vacuum and mopping floor the same time?? ....it sounded too wonderful to be true.
After getting the product today and I couldn't wait to try it out. The machine was built with a morden look, slim and stylish. The weight is light and there is almost no assembly job required. Operation was so easy and soon I began mopping and vacuum my laminate/tile floor without a problem!
The result was wonderful. My floor was so clean and walking on it with bare foot made me feel so satisfied! I saved at least half of my usual time when cleaning the floor (first vaccum then mop).
If you want an effective floor clearning solution, you really should try it out. This is such a great purchase and a fanstastic tool I have ever had!
April 2, 2014
Rated 5 out of 5 by cedarridge Glad I waited and bought the Symphony
I had been thinking about purchasing a competing product but was hesitant , then I caught the ad late one night for the Symphony and I LOVE IT! I have 3 dogs and they are starting to shed. The Symphony pulls in the clumps of fur before I'm even over it. I use it as a stick vac most of the day and then put the mop pad on as needed for muddy paw prints and etc. My husband gave me a bit of grief over ordering from a tv commercial, but after seeing the results in the kitchen he was glad I got it. Works great on my throw rugs too/
The only minor negative I have there is a short tube from where the debris sucked up across the foot before it goes up the tube and into the dust cup. That short tube is a bit tricky to get to if you get a clog. I accidentally got a toothpick lodged in there and with the dog hair it got caught and there were about 12 screws to remove to get to it. I am usually very careful not to pick up large objects but this was under the edge of the cupboard where I didn't see it first. Again this is a minor detail. I got it opened and closed in about 5 min with a screwdriver, no big deal was very easy to reassemble and back to work. I have cleaned up dog food no problem, smaller debris from our firewood area no problem and a lot of dog hair with no problems.
I use it 3-4 times a day and would not want to be without it ever again.
March 31, 2014
Rated 5 out of 5 by Debbie Absolutely Amazing
It's my first review ever and I can't wait to share this.. My housekeeping job got easier! I can mop and vacuum at the same time my beautiful white tiles. My laminate wood floor shine again. The most amazing thing is that the Symphony has clean the build up from others steam mop previous owned didn't do. It's worth the price. Thanks Bissell for the payment option also, the extra gifts received with the purchase!!
March 30, 2014
Rated 4 out of 5 by momof2kidsand2dogs great on tile and wood
I love that I don't have to sweep before I steam - saves a lot of time. Not the best on area rugs but will work until we buy another vacuum for the area rugs. Easy to change the pads. Hard to push on area rugs and uneven floors (old house). Overall very happy with purchase. Would definitely recommend to friends
March 24, 2014
Rated 5 out of 5 by Littleone Great cleaning
I have had for one month and love it. My floor had build up that has been removed. Shine and no streaks. Cleaning time cut more than half
March 23, 2014
Rated 5 out of 5 by Clean-tile-gal Time-saving Wonder Machine
What a great machine! More than 2000 square feet of tile and it now takes less than half the previous amount of time to get a better job done. Thanks, Bissell...
March 22, 2014
Rated 5 out of 5 by Sylvia C A symphony of cleaning!
I have laminate flooring and tile flooring. I also have two big Rottweilers who can get into a mess! I can vacuum the hair up and mop the muddy paw prints all in one sweep! I thought for sure the hair would become a wet mess to clean out of the canister, but to my surprise the hair was totally dry and easy to dump out! The floor was cleaner than with a regular mop.
My only wish is that they sell the mop heads seperately that come with it. I am keeping my eyes out so I have more replacements. Otherwise I am trying to wash and dry them daily for repeated use. HURRY UP AND BRING ON THOSE MOP HEADS~!
March 21, 2014
Rated 5 out of 5 by mona7161 the best!!!
OMG!!! Why didn't your company design this sooner! I now have don't have to go get my broom or vacuum, and my mop! This thing is just great!!! Plus i don' t have to worry about scratching the surface of my hardwood floors. Thanks! I'll never have anything else used on my floors again except your product!!! Once you go steam, your floors are clean!!!
March 21, 2014
Rated 5 out of 5 by Happy2703 This is the best hardwood floor cleaner!!!!!
I have over 900 square feet of wood floor in my house and I have tried many different products, the Symphony All in One is the greatest invention since sliced bread!!! I can clean my floors in half the time!!! I would love to have more than one cleaning pad and I am definetly purchasing some when they become available.....
March 18, 2014
Rated 5 out of 5 by WRO Retired! In charge of floor cleaning
I will keep it short and sweet. Amazing floor cleaning system. Mostly tile flooring.
March 18, 2014
Rated 5 out of 5 by Russ Bissell Symphony
I saw the advertisement on TV and ordered it... I have been using it for two weeks now... I have laminate and tile floors... I have been using a shark system vac & steam the vacuum is not as powerful as the Bissell and the steam has one setting only... The shark leaves streaks on my wood floors so I have to use a mop and floor treatment to remove them which takes a lot of time. With the Symphony on low I have no streaks... My cleaning time is about 10 minutes from 45 with the shark...I love this machine it does everything they said it would... Thank You Bissell..
March 7, 2014