Rated 5 out of 5 by Wife/maid An end to back breaking cleaning
This is the first review I've ever written. But I can't go without saying this...
We've been in our new home for 2 months. Most of our square footage is in ceramic tile. We were using our vacuum and then our wet mops to clean the tile. Back breaking to say the least!
Yesterday I used the Bissell Symphony on the ceramic tile. I used the vacuum and low steam settings and I'm truly impressed with this machine. The tile came out clean and beautiful and best of all, it didn't wipe me out cleaning it.
I had my doubts but they are gone, gone, gone. So is the dirt on my beautiful tile! Thank you Bissell.
December 15, 2014
Rated 5 out of 5 by Britie27 A multi-pet owner's dream
I absolutely love my Bissell Symphony! I have 2 cats and a dog, all of which shed like crazy! The main area of our house is dark laminate wood floors which show paw prints and fur terribly! First off, the vacuum on this is amazing. It sucks up everything, even the pet hair up against the baseboards and in the corners! The steamer is also awesome! I think the high setting is best and the scrubbing pad definitely works best, but both are good! I was using a swiffer sweeper before receiving the symphony as an early Christmas present and the cleanliness difference is incredible! When I'm finished using the symphony the floors feel so much cleaner! The steamer heats up very fast as well which is great! I highly recommend this product! You will not be disappointed.
December 13, 2014
Rated 1 out of 5 by Delilah Horrible! Waste of money
I bought this since we recently put in hardwood and even for minor simple pick ups it doesn't work. This picks up nothing from the floor, the steam release is connected to the handle so you can't vaccuum without steam.
The steam is also horrible. My son spilt juice so I wiped it and tried to steam to avert stickyness. This just spread the issue.
Wish I could get a refund for junk that will be in the garbage.
December 9, 2014
Rated 5 out of 5 by Orchid648 Great product
I've been using the another steamer and really love it but I had to vacuum before using. The Symphony does all that was advertised. It's a great product...lightweight, easy to use, does a great job. Now that I don't have to drag out the vacuum before steaming I know I'll clean the tile floors more often. If there are any cons...compared to my other steamer, the cord is slightly shorter and it doesn't get as far under some furniture because of the dust canister but that is only a minor drawback.
December 6, 2014
Rated 5 out of 5 by Tomcat555 A must have if you love barefoot clean floors!!!
I am extremely happy with this product so far. Purchased for my wife who has difficulty with traditional methods, due to disability. The first time we used it, we were amazed at how much dirt and buildup it removed from our tile floors. The only negative, If you can call it that, was that we had to wash the mop heads twice to remove the filth on them! Our floors now look and feel better than when we moved in!!!!
December 3, 2014
Rated 5 out of 5 by Sonny Works wonders!!!
Had a roomba for 4 years that worked great on our hard wood but I still had to mop. We then got two Corgis and the shedding rendered roomba's sweeping abilities useless. I purchased the symphony and now I get the 'sweeping' roomba used to do and the 'mopping' I would have done anyway, done at the same time. I also can vacuum the rugs and stairs with ease by simply removing the pad tray. We are buying one for my mother this Christmas. If you have hard floors you should also have a Symphony !!!
December 2, 2014
Rated 5 out of 5 by MacPack Loving my Symphony
As the owner of two yellow labs, I find myself cleaning my floors a lot! I can't say enough about my new Symphony Steam Mop. It heats up quickly; I love the length of the cord, as it minimizes the need to switch plugs often; it is sturdy and stays upright if switching plugs. It never leaves streaks on the floor, and the floors dry quickly. I use the scent disks, and must say that I love that feature. The scent disks add a pleasant smell, but not overwhelming by any means. I have recommended the Symphony to many people already, and will continue to do so! I can't say enough about it, and sadly, it makes cleaning the floors almost fun!! Happy Steaming!!
December 1, 2014
Rated 4 out of 5 by Sarahling The steam works good
I was waiting for a product that does vacuum and steam cleaning. At first the weight was too heavy to push. The more I use it the weight seems lighter. The big problem is the vacuum cup keeps falling off and it doesn't vacuum the corners very well. Not enough vacuum for cat litter near corners. Overall I like it and won't return it.
November 28, 2014
Rated 4 out of 5 by tumble weed tumble weed
Love, love the Bissell Symphony, combines two job into one. I have two large dogs and experience "tumble weed" rolling across my floors, plus wet/dusty paws. I zip over the floors with Symphony and job done. Only problem I have is attaching the pad to machine...and keeping it attached. If I would have designed machine, I would made steam button instead of the whole bottom of handle, difficult to use the vacuum only without griping the steam control, but with that said, wouldn't trade it.
November 25, 2014
Rated 1 out of 5 by vbrearley Lasted a couple months.........
The general idea is amazing, however mine only worked about 2 months and the steamer quit functioning. I went online to send a complaint and the everytime I filled in the form it said my email was incompatible . I loved it when it worked, but if it is only going to work a couple months, I cannot give a good review. Thankfully my Shark was still tucked away in the closet, and it has yet to let me down.
November 25, 2014
Rated 5 out of 5 by Susi Homemaker Makes Floor Cleaning Easier
1/3 of my house is tile floors and I'm very happy so far. I can even vacuum the area rugs in my tile kitchen and hallways before I pick them up to do the rest of the floors with the steam setting. I used to have to vacuum with my regular vacuum and that was always a hassle as I had to be careful I didn't suck up the rugs. Floors dried in a snap and I could get right up the edges. It doesn't get corners very well, but then most mopping systems don't either. I purchased a second one for my daughter for Christmas. So far so good!
November 17, 2014
Rated 1 out of 5 by NotSatisfied Very little suction
We bought the Symphony when it first came out thinking it would be a great 2 in 1 vacuum. However, this is not the case as the suction is horrible and doesn't pick up everything.
November 14, 2014
Rated 1 out of 5 by j Steam quit working after 3 months --Poor quality
poor quality --steam stopped working after 3 months.
November 13, 2014
Rated 1 out of 5 by MG Very disappointed
I was very excited about the Symphony, but was disappointed after using it. It doesn't pick up dog hair very well and if you don't have it aimed right at what you want to pick up, forget it. It has no side suction either. It doesn't pick up oak leaves - just moves them around the floor. If it does pick up anything besides small particles, the tube on the side gets clogged. My old, 20 year old Rainbow vacuum still works much better than this unit. Wasn't happy with the steam cleaning the floor. The info commercials make it look so wonderful, quick and easy, but it's not. Don't waste your money. I would like my money back, but I doubt that will happen.
November 10, 2014
Rated 4 out of 5 by Michelle Good Machine
I have used my Bissell steam mop for years and loved it, but it starting leaking steam out the side (which isn't good) so I decided to buy the Symphony. My first use I really didn't care for it. I discovered you cannot use the steam and vacuum at the same time. All I got was a mess with all the dog hair that is on the floor. So now I use the vacuum first then the steam and it is working out much better and is still saving me time. The vacuum is good for small stuff so sometimes I still have to use my regular vacuum first. I really like the Symphony steam mop because it doesn't get the floor as wet as my old steam mop and dries faster. Overall, good machine and very sturdy.
November 9, 2014
Rated 5 out of 5 by icthruyou Awesome machine!
We have mostly laminate flooring in our home so I thought this would be a good fit for us. Also, I am a very busy working mom and housekeeping is not really my thing. I will admit I was a little skeptical about how well this would work. Well I have been using and I LOVE IT!!! It works great. It actually has more suction that I anticipated and works really well at getting the edges. The steam portion works really well too but I assumed it would. The only small draw back is it can't vacuum up anything that isn't pretty small.
November 2, 2014
Rated 5 out of 5 by Deborah53 Works like a charm... I love it!
After listening for 2 months to my sister's raves about how great the Symphony worked at the different homes she cleans, I went and bought one for myself. It normally takes me 2 hours to sweep, vacuum, then wash my Brazilian Cherry floors so I was anxious to see how this might improve the process. Using cleaners on the floors always left a dullness, and showed foot prints easily. So! This worked GREAT! No cleaners, just the water, the steam dried quickly and footprints were not noticeable. The vacuum feature worked great, although I did use a swifter to start due to 3 dogs. End result - VERY happy!!! Great job Bissell!!!
October 29, 2014
Rated 4 out of 5 by Chris All in one
I have many pets that leave hair, paw prints and kitty litter tracked throughout my kitchen. I was sweeping, vacuuming and mopping and was tired of it. I have had a Bissell Flip-it for years until the wet side started leaking and would no longer work. The only complaint I had was that everything went into one container and if you forgot to dump the hair and dust you ended up with mud! When it died I went back to Bissell and found the symphony. The only complaint so far that I would have would be that it does not clean edges well. I am absolutely content with my Symphony.
October 29, 2014
Rated 2 out of 5 by M Not What I Expected
Have a large area of tile floor in the kitchen and throughout the house. Was using the Shark Vac N Steam for many years as a very happy customer until it broke. Could not find a replacement so I went with what I thought would be the next best Vac N Steam. . .not really.
Pro: Low mop head gets under the cabinets for easier cleaning.
Con's: Must hold the trigger button on the handle the entire time. Does not clean in one pass. Need to go over an area several times to get the heavy dirt or stuck on spots gone. Seems the steam is not powerful enough or the pad does not provide a good scrubbing action.
Never had that issue with the Shark. One Pass . .lots of steam. Clean floor.
October 23, 2014
Rated 2 out of 5 by SpanielQueen NOT EXACTLY WHAT IT'S CRACKED UP TO BE
I bought this to replace my Haan simple steamer. This was a disappointment out of the box on the 1st use. I figured maybe I was expecting too much, and NO - I've had it for 4 months, and it's already broken!! (I'm not the best of housekeepers, so that thing's only been used about 20x!)
The mop prevents the vacuum cleaner from making multiple passes at standing dirt, and the wheels on the bottom of the cleaner prevent the mop surface from solid contact with the floor stain. Doesn't clean scuffs, and has difficulty with dried splatter from the slobbery dog. In other words - only good to use right after a spill.
Pros: easy to fill with water, and the floor can be "cleaned" in 1 filling!
Cons: Quite Pricey, and not much better than a swifter mop in performance
October 12, 2014
Rated 1 out of 5 by Shannon S Great Features, but it stopped working
I bought this steam cleaner model directly from Bissell. Loved it when I first used it. Vacuum worked well with steamer and left the hard wood floors looking great. Light-weight, easy of use nice, felt confident the floors were cleaned well. I have 2 labs and cleaning up after their back yard play is always a challenge. On the 3 use of this machine, I plugged it in and the steamer heated up as I saw steam out the bottom of the mop but the vacuum would not come on. I called customer service and went through all the troubleshooting with the rep on line and he gave me the nearest repair facility to take it to. (30 miles from my home). After the unit was at the repair facility for a week, they called and said they couldn't find anything wrong with it. Brought it home, it worked for 2 more times and then again on the 3rd time using, which was actually #6, the unit would not come on and the vacuum button would not light up and the unit would not work properly. I am very frustrated at the fact that I need to take it to the repair facility 30 miles from my home again and I am hesitant that I have a defective unit and they are not going to find out why it is not operating properly. Since this is the second time of this issue, I was hoping Bissell would replace the unit. I have several Bissell models, love the deep cleaning pet carpet cleaner we have and have had that unit over 2 years now. This is the 3rd product from Bissell that I have purchased, so I am very surprised this unit hasn't been as good as the others.
October 12, 2014
Rated 5 out of 5 by M Perfection
Quite simply put, this advancement was exactly what I needed for my tile floors. Tile throughout my entire new home. My normal mop and broom weren't working. After some Research I found The Symphony. I wasn't sure what to expect. I love it!!! It has helped so much. I no longer have this unclean feeling at the bottom of my feet.
The vacuum does what I need. It's not for serious, serious spills or soil. It works great for what I need and expect of a steamer vac.
The steamer works perfectly. I feel the cleanliness under my feet. Pretty important when it's all tile.
October 10, 2014
Rated 5 out of 5 by Liz Amazing! A life and time saver!
This cuts the time spent cleaning my hardwood floors down drastically!! It's very simple to use, and extremely efficient. Instead of sweeping or vacuuming and then having to repeat all over again with a steam cleaner, I can just get it all done in one great step. The vacuum is powerful and gets all kinds of debris from the front as well as the sides, and the steam release is built into the handle so as long as you're holding it, you're getting both steps. Other brands have broken or leaked water, but this is very well made and works great. I am so glad I purchased it. Cleaning the floors was always a step I would skip or put off, now I want to do them all the time! It's also compact and light, so it's easy to get the landing or stairs. No sticky residue left over, just clean, beautiful floors! I highly recommend this product, you will not be disappointed!!
September 28, 2014
Rated 5 out of 5 by PeggyKC Simply Great
I have 2 dogs and a long haired cat and I have to say that this is the best product I have bought. It takes me half the time to clean the kitchen and bathroom floors because I am vacuuming and steaming at the same time. I was a little skeptical about it but it does work. Thank you Bissell.
September 20, 2014
Rated 5 out of 5 by yadi I LOVE IT: )
With 4 kids under the age of 12 . It's the easy and fast cleaning vaccum and steam mop I ever had.
September 19, 2014
Rated 1 out of 5 by chris Bissell Symphony
I got the Bissell Symphony about a month ago the vaccum has already stopped working. The steam part works great but would not recommend it at all.
September 19, 2014
Rated 5 out of 5 by BoroBrown BISSELL® Symphony™ All-in-One Vacuum and Steam Mop
This product is by FAR the best thing since sliced bread. It cuts cleaning time by at least 75-80%. It is like sweeping and moping at the same time. If I could afford to do it i would buy one for all of my close friends and family.
I have been using the Symphony for a little over 5 months now, and the floors stay clean. with my elderly mother living with me and having a toddler i knew it was important to keep things extra clean, and this has helped me do just that!
If you are on the fence about this product... JUST DO IT! you won't regret it.
September 11, 2014
Rated 5 out of 5 by elpy57 This product has the best featutes
I love the SYMPONY so much I got my son & daughter one.I plan on getting my Mom one too.
September 8, 2014
Rated 5 out of 5 by DebM this thing is awesome
I just cleaned and disinfected my whole house in under an hour. It usually takes much backbreaking work of handscrubbing the tile floors before I can clean/wax with a swifter because that just moves the dirt around.
Simultaneously steaming to disinfect and vacuuming to remove released ickiness is exactly what I've been wanting to be able to do for years....
Being able to also steam/vacuum the hardwood is a huge help. If it would let me steam/vacuum the area rugs, that would wonderful :)
With 3 dogs and a cat, plus living on a small horse farm where I'm bound to drag in dust/dirt/horse hair (and etc!!)/grass clippings/and whatever after chores, the Symphony is going to save me hours and hours of cleaning time and let me do quick touchups daily so things don't get out of control with all these animals.
I bought a bottle of the pet odor disinfectant and that has seemed to make things much fresher.
It would be great if you can come up with some edging tools - or even a smaller version of this unit that would work along baseboards, but that is the only improvement I can think of and a workaround that is really no big deal.
I posted about how great it is on Facebook so all my friends (most of whom also have indoor pets and horses) will know that this may be the solution they need, too. Feel free to send me my bonus check when your sales increase, ha ha!
September 8, 2014
Rated 3 out of 5 by Zoonhobby Great product
I really loved this steam mop/vac and then it randomly stopped steaming after 5 months. Tried all the trouble shooting but it still wont work. Such a shame bc I really love this machine!
September 5, 2014