Rated 3 out of 5 by MimiZ Very bad odor??
I just bought a Bissell Symphony on sale at Target a few weeks ago. The pros are that I love the ease of handling and the way I can vacuum and steam clean at the same time, especially valuable to me because we have a 3400 SF home that is all ceramic tile! However, I am EXTREMELY disappointed with the very bad odor that it keeps giving off. It should NOT be the water filter, since it is a brand new machine. I have used only filtered water in the tank and I have changed the pads frequently and washed them according to directions. The smell seems to be in the plastic pad holder? What in the world, short of returning the machine, can I do? I did try washing the attachment in dishwashing soap and drying it. No help. This will ruin my experience with this otherwise great machine. One of the main reasons I wanted a steam cleaner was for the fresh smell they leave. Please help.
May 25, 2015
Rated 1 out of 5 by hlapont six month and junk
Only had it six months now it's in dumpster .will never buy bissell again just look at the name bis. Sell the sale is everything never agian
May 21, 2015
Rated 5 out of 5 by Ronda21 Love Bissell Symphony
Love my Bissell Symphony steam mop! It is so easy to keep my laminate floors clean and the fresh discs make my home smell like I just cleaned even if I just used it to steam my husband's sneaker marks from the foyer. The steamer is not heavy and cumbersome to use. Highly recommend this product for anyone with laminate or hardwood flooring in their home.
May 21, 2015
Rated 2 out of 5 by Janine Disappointed
This sounded perfect for moving to a house at the beach with tile floors and pets. What could be better than vacuuming and mopping at once? I have found the Symphony to be very disappointing. No matter how often I change the pads, the floors streak. The vacuum hardly sucks up pet hair or dirt. It mostly blows it around. I have one area rug and have tried to use only the vacuum feature. It requires herculean strength to push it across the rug-with or without the attachment. I continue to use it hoping it will get better, but sadly it doesn't perform as I had hoped.
May 18, 2015
Rated 2 out of 5 by Littemissmuffin Great at first then stopped working
I had high hopes for this bissell after reading all the reviews but on my third try using it the steam stopped and all it did was click all the time. Returning it to store. I should have known better to get a steam vac as I have always just bought steam cleaners who do fine. Too much equipment on this and heavy to push around as well. I wish it would have worked, but now I am back to buying just a steam cleaner. It really cleans the floor well and dries instantly as it cleans. A big plus if it works. Never even got to register it for the warranty.
May 17, 2015
Rated 5 out of 5 by Liz50 Awesome product
We already have the shampoo carpet Bissell. Saw the ad on TV and realize we are very satisfied with it so why not try the Symphony. I am so happy we did. I use to vacuum my floors then use a wet mop. So much time consuming especially with two Shepherds. I love it so far and hope to get a lot out of it.
May 16, 2015
Rated 5 out of 5 by jewls62 Bissell vac & clean
Now you come out with one that does both. I own BISSELL VACUUM, the best in suction, light weight, (great for neck/shoulder medical problems) easy canister removal for easy under cleaning.
The 2nd best suck vacuumed owned; leave name out; but to heavy n loud..BISSELL #1 all the way.
May 14, 2015
Rated 5 out of 5 by Tinkshappy Wow
With 2 cats n 2 puppies, wow is all I can say about the time saved n ease of clean up
You have to make sure to hold the steam lever the whole time to keep the pad 'wet' with steam. Otherwise it drags n doesn't clean as well
Love this machine. It's my 3rd steamer,1st Bissell
May 12, 2015
Rated 2 out of 5 by barry Great concept BUT
I found the idea of the vacuum & steam clean together a great idea. However, I also found it to be very heavy to push back & forth.
I was looking to eliminate a step but found it even harder on my body due to the weight of pushing something that heavy.
It would be great if there could be some sort of self propellant to allow the system to glide back & forth.
I ended up returning.
May 3, 2015
Rated 5 out of 5 by Clebron Best Cleaning Machine ever!
I have the Symphony now for 3 weeks and that's it! I'm not going back to sweeping and moping separately. I have 2 dogs and they shed a lot (yeah both) and this Vacuum and Mop combination has released a lot of stress over my shoulder since I got it. It is easy to use and fast. I thought the vacuum will not be as strong as a regular vacuum but it is. Also due to my back problems moping was hard for me so I will always leave it to someone else NOW is all on me. Love it!
April 27, 2015
Rated 5 out of 5 by Liz1052 Works as Advertised, could do corners better otherwise great
I just purchased after months of wanting one and found that it works as claimed and my floors have never been cleaner. I live in an 1890 house will all wood floors. I used a regular vacuum for the rugs, but it doesn't do the hardwood floors well and could never get all the debris from the cracks between the floor boards. After vacuuming I would have to sweep the hard floors then mop with a traditional mop and dry it up with towels.
I found the symphony could accomplish all of these tasks at once. In addition, I was surprised at how much dirt it sucked up from the floors that had been stuck between the floor boards. It was also great on grouted tile floor that the regular vacuum also doesn't do well.
I was also surprised that it doesn't steam the floor too much. I was worried the floor might get too wet and get damaged, but this was not the case
One thing I didn't like is it does not get into corners well with the step, because the vacumn being in the front. Also it is tough to push, because it sucks the floor so hard, but this I think key to its excellent cleaning ability.
One thing to remember when use the mop is to proceed in to vacuumed area, vacuum end first to avoid getting solids trapped in microfiber cloth. When i first started working with it I made the mistake of backing up over an vacuumed area that included a wood splinter. I had to stop and take this off the micro fiber cloth before proceeding so I didn't accidentally scratch the floor. In this respect it is not like a normal vacuum, you have to move in a forward direction first. With the Symphony I do the floors in lines first going forward, the backwards directly over the original like to get it steamed twice, then move over and start going up the next row. This little bit of care, keeps the cleaning pad from getting gunked up, as the vacuum is pretty strong and if you move forward will suck up any loose dirt before you go over it witht he steam cloth
April 19, 2015
Rated 1 out of 5 by DaneLady Stopped working x2!
My husband and I were very excited to try this vac/steam mop combination as we have two great danes and therefore a lot of dog hair and dirt! It worked GREAT for the first three or four times, but then the steam feature just stopped working. After cleaning it out and trouble shooting we ended up returning it to the store and bought a second symphony (because after all, malfunctions happen). BUT... the same thing happened...worked GREAT for a handle of times, then just stopped. We are so very disappointed as we were so excited to save time with the dual vacuum and steam mop combo. Sorry, we won't be buying a symphony for a third time. :(
April 18, 2015
Rated 5 out of 5 by Debbie08 Love it!
Have had a Bissell steam mop for years and decided to upgrade to the Symphony to take advantage of the vacuum and steam capability. It is great! We have tile floors in 3 bathrooms, the laundry room, and kitchen, and with having to first sweep or vacuum each area and then steam clean really took some time. The Symphony saves so much time. It's easy to use, cleans like a dream. Definitely a purchase I'm glad I made.
April 17, 2015
Rated 5 out of 5 by Happy in Maryland FINALLY!
I'm so excited to finally find a product that does what it says. It cuts my cleaning time by hours. 3000 sq ft in just over 30 minutes. The floors are not wet and shine like new. The technology of vacuuming and steaming at the same time has made cleaning a breeze. Thank you!
April 13, 2015
Rated 1 out of 5 by DMp69 Phony: is right name: keep you Hoover & Swiffer type claeaners
Used vacuum with glide on rugs first (the instructions; do not have guidance for rug/glide) no mop attached? Bits of grass/leaf/threads still on rug (went over trice?). Then sep uo steam mop Did half of Living room 14x18, blemishes and striations; some small trash. On second half swept up loose materials first; blemishes and striations seems to be the norm>
loose materials okay. Maybe I Need New Floor? No I don't expect scratches to disappear. Would recommend, good hand and wrist support, especially on rug vacuuming!
April 10, 2015
Rated 5 out of 5 by Barb The Symphony mop is great.
I recently purchased the Symphony. I read the reviews so I sort of knew what I was getting, but was surprised to find that all the reviews I read did not even touch how I felt about mine. I live in a fifth wheeler and short of space. The Symphony sure fits the bill to fix that. All so it eliminates my present vacuum, floor mop and hand held rug cleaners. My floors are hard wood, tile and carpeting. This product handles all of the above and beautifully. The Symphony has removed most of 6 years worth of "self-cleaning wax". I didn't remember just how beautiful my hard wood floor was. The spots in my carpet are gone and look almost brand new. I use distilled water as directed in the paperwork accompanying my Symphony. My first suggestion to anyone using a new piece of equipment - READ THE PAPERWORK FIRST. It helps a lot. Thanks Bissell, for a great helper.
April 6, 2015
Rated 3 out of 5 by Lisa 2000 This product has good features
I have only one problem with this mop as you clean it has a habit of unlocking the canister by itself. It cleans good but in the end you have a big mess.
April 5, 2015
Rated 2 out of 5 by Maria God at the start, BUT
My husband and I were elated to find a vac that steam mopped and vacuumed with 2 puppies and an older dog around. The vacuum worked only if you vacuumed an area TWICE as it missed some spots. It picked up dirt in front of the machine but missed spots like dirt in a corner or on the sides. Also the dirt cup would at times come loose - need to push it up and turn the red lever all the way to the left to secure it- irritating. The steam mop part was great worked fine for several months but then started working only sometimes then totally gave out. I religiously cleaned the nozzle parts and used distilled water but it still died less than a year after purchase. Cheap product!
April 1, 2015
Rated 5 out of 5 by Joe59 Product Does a Great Job
I use my BISSELL Symphony on our new tile kitchen floor and hallway. Couldn't make it any easier.
March 31, 2015
Rated 1 out of 5 by deloma41 definitely NOT worth the money!!!!!
The ONLY positive to this thing is the vacuum part. The rest of it is absolutely useless,my floor were still dirty and the "steam" was barely even there!! Not happy with it at all
March 30, 2015
Rated 1 out of 5 by LKG Someone who doesn't use it must have made it
Only good thing about the Symphony is that it is light weight. If you don't mind a chord that your feet get tangled up in because it's not retractable, if you don't mind having to re vacuum spots after removing the pads because stuff falls off of them or gets caught in the bristles and if you don't mind that it won't pick up fine dirt, then buy it. Someone who never vacuums must have made the product,
March 30, 2015
Rated 3 out of 5 by Sally's. Watch for spills
I love my bissell. It does a great job. The downfall is the canister lever does not click and I have to watch it as it will slide to open and fall off the machine causing a spill of all it has collected.
March 30, 2015
Rated 4 out of 5 by Joanna Amazed and Happy Except handle
I was not sure what to purchase and seldom believe advertising. This product caught my attention but it took weeks to convince myself to order it. I must say I am pleased with my decision. It worked fantastic and the floors feel fabulous. I would recommend this product to anyone particular about cleaning. It is lightweight and did not exhaust me in using it. I was able to do all my floors in one day which I have been able to do for a while due to back issues. One issue is found: I cannot seem to get the handle to lock in place and stay locked. When operating the machine the latch falls back and the handle is loose again. Contacting Bissell to see if broken. I hope it is broken because this if very frustrating.
March 30, 2015
Rated 5 out of 5 by Sparkle Dogg Super Duper delivers what it promises!!
Used my miracle cleaning machine three time this week. I was a former Dyson n stick with dry/wet pad.. Have 2 med haired dogs n boy oh boy no dog hair n finally can walk on laminate floor in my bare feet. Ive tried everything. Residue n streaking was impossible to get rid of. LOVE LOVE my Bissell Symphony. Did my homework first. I am 71 yo n dont have $ to throw away. Yikes what Ive spent on useless systems. Adds up!!
March 27, 2015
Rated 5 out of 5 by Abbie A Time Saver!!
I was given the Bissell All in One as a gift for Christmas, a gift I asked for! I absolutely LOVE this sweeper and steam mop. It has wonderful suction, and my floors look and feel incredibly clean after each use. I use this safely on my hardwood and ceramic tiled floors.
Would definitely recommend!
March 26, 2015
Rated 3 out of 5 by NG Steam problem
All-in-one Vacuum and Steam Mop combo was a selling point for me.
I purchased this product in January from Best Buy. Opened the box after two weeks.
It was easy to assemble. The cloth was already in place so I didn't have to do much for the first use. Only assembly required was to connect the top part of the unit to the floor tray. The cord is a nice length so I was able to use it without changing plugs but to open the cover to the water compartment is hard.
Vacuum and Mop works good (without steam).
I do not see any steam coming out as seen in video on http://www.bissellclean.com
Floor is wet but not warm at all due to steam. I tried both Hi and Low-same result.
Just disappointed as idea of steam cleaning was very important to me.
March 26, 2015
Rated 5 out of 5 by Lady Di EXCELLANT!! PRODUCT
I purchased because I just put down hardwood flooring and it works great for me. I do not use it everyday ( I use a small wet mop in between because I have animals and traffic in my house) but this gets my floor very clean and with no chemicals. If one of the dogs has an accident this cleans fast and I know protects my floor by cleaning it all up with the steam. I like the vacuum it picks up my pet hair fine, I have 6 cats and 3 dogs all long hair. I do a large room that is 20 X 30 never have to fill the tank but once. I like to change the microfiber pad more then once when I do the floor but that is a personal preference. When doing my tile flooring the scrubber pad works great I have a small bathroom with the cats litter boxes in it and of course they track litter this picks it up and lets me steam all the dust from the litter on my floor making it very clean for anyone using the bathroom, just a gem of a tool. Being light weight is a plus since I am not aloud to pick up anything heavy for a few months. LOVE IT and would tell anyone to purchase the item NOW!! BUY IT..
March 26, 2015
Rated 1 out of 5 by Jenies Cleaning Service Does NOT do what is promised..!
When I first heard about this product, I was thrilled. I clean homes for a living and thought this would be great. I looked at all the reviews and it has a positive rating. I bought the product and was immediately unhappy. This All in One does not have the necessary vacuum function that is needed to clean up little jobs. There is not enough suction. I found myself sweeping the floors in order to use the steamer. The tank to hold the water is so small that I had to fill it multiple times to get a small room done. If you have pets, don't rely on this product for pet clean up. It does not allow for pet hair. The tank for the vacuum gets nasty quick if you use the vacuum and steam mop together. In addition it broke within the first 30 days. The bottom black piece where the steam and water comes out is 100% plastic and if you break one of the little clear plastic boxes your steamer is done. I found this out the hard way when I was changing pads. The only thing positive about this product is that it is lightweight. I would not recommend this product.
March 23, 2015
Rated 2 out of 5 by Lins1980 Ok product. Does not replace vacuum or regular steam mop
As a mom with two young kiddies at home I was super excited about this product. The idea of vacuuming and mopping at the same time sounded incredible to me ( maybe too good to be true ... ).
The unit does an OK job of picking up debris as I mop + vacuum at the same time. I find as the mop gets more and more wet, it tends to simply push around debris and I end up with clumps of wet fluff/dust/sand debris. I have used this unit approx 7 times now and each time I have had to go over the floors a second time after using the unit with my traditional vacuum.
In addition to the unit not performing as well as I thought it would, I find the water tank incredibly hard to open. I have had to resort to using a butter knife to help pry open the tank each time I fill it with water. I assumed that after a bit of use it would loosen up but this has not happened as of yet. I also don't love the fact that I can't seem to empty out the tank and let it dry after each use. I may have missed something (instructions are only so-so) but there does not seem to be any way to open the water tank and empty excess water.
Overall, I would recommend this unit only IF you were hoping to find a product to use in between real cleans. As a quick clean up after dinners / mid week when busy it is ok. It is not good enough to be your only method of cleaning floors. I would also recommend it if purchasing it on sale -- not quite worth the cost in my opinion.
March 21, 2015
Rated 5 out of 5 by Colorado Grandma Spring Cleaning
Just used my Symphony for the first time today. Five stars aren't enough! It cleaned very well, and it is so easy since I don't have to sweep first. I know my floors are much cleaner using steam than with any bottled cleaner. Loving my Symphony!
March 20, 2015