Rated 5 out of 5 by GigglyLaughter Not just a time saver ... THIS is a deep cleaner
While I bit my lip when considering the investment, this is the best cleaning tool I've ever purchased. I also bought the scented water and wow... the deep scent of clean is filling my house. But it's not the heavy scent of a chemical cleaning product, just the gentle scent of clean.
July 3, 2014
Rated 5 out of 5 by Cindy from Chester Best steamer yet
I've had 2 Sharks and 1 Orek steamer. This tops them all. Love the vacuum and steam simultaneously. As others report, the vacuum does not pick up very heavy dirt/bugs but it does pick up the crumbs, etc. Steam lasts a long time. Can clean hard floors in the half the time. Particularly like that it stands on its own, unlike the other products.
Highly recommend it.
July 1, 2014
Rated 2 out of 5 by Debe weak vacuum suction
I live in Las Vegas where we have a fine sand dust. The vacuum feature pushes the sand around but does not pick it up. I am returning the unit.
June 30, 2014
Rated 5 out of 5 by Grandma Symphony
This machine is a great improvement over the previous steam cleaner. Not only does it vacuum but it is lighter to use. It produces better results with really hot steam cleaning the tiles . The greatest thing is the snap on snap off pads.
If the pads were thicker like the previous ones it would be perfect.
AMG - Florida
June 25, 2014
Rated 3 out of 5 by fish913 Latch does not hold on cannister.
Love the Symphony with one exception. We will be vacuuming and all of a sudden it will not pick up. Almost always the problem is that the latch on the storage canister has moved from the locked position. It is a nuisance.
June 21, 2014
Rated 5 out of 5 by MichelleM Awesome vacuum
I have searched far and wide for a vacuum that does what this can do. It allows you to skip a step, vacuum or mop. It's an added bonus that it sanitizes as well. I'm in love.
June 19, 2014
Rated 5 out of 5 by Shawna Outstanding!!
LOVE my vacuum steam mop! I do dog daycare in my home and have always owned at least 3-4 dogs, as well as a few cats, and the hair and dirty little paw prints abound in my home. When I had carpet, the self heating steam cleaner was such a life saver. But after I pulled the carpet out and cleaned up my linoleum, keeping the floors clean was still a time consuming job. Before, I'd have to spend half an hour vacuuming my linoleum floors with a stick vac that did an okay job. Then I'd have to spend another half hour bucket mopping with a safe germ killing soap to disinfect and get rid of the funky smell from little feet running around in the urine soaked grass. I had resigned myself to working very hard to keep my floors clean and living with streaks from the cleansers. Now I can vacuum and steam mop in about 25 minutes total and the vacuum gets up more hair and dirt than the stick vacuum and the steam mop kills more germs and gets the floor so much cleaner than a regular mop! Now I can take a deep breath and my allergies don't go crazy and my house feels clean and fresh without any risky chemicals. Even the dogs with allergies are doing better. I had to make a few changes to the way I'd vacuum/clean so that it would get more/most of the hair, though. Usually I go backwards so I'm not walking on the just vacuumed/mopped area, but if you go backward with this machine, some of the hair will get stuck to the wet floor because the wet pad is the first thing to cross the dirty, hair-filled part. But if you always go forward, the vacuum hits the hair first and picks up virtually ALL of the hair very well. Then the steam mop part goes over the floor and leaves it so clean and streak free and it dries completely in about 5 minutes. It's wonderful! :D You just have to make sure your feet are always clean so you don't dirty it up as you go. And instead of struggling to empty out the bag-less bin of the stick vacuum, trying to get all the bits of hair and yuck that would get stuck around the suction end, the suction action in this bin rolls all the hair and dirt into a ball and it drops right out of the easy to remove bin. I just purchased a jug of de-mineralized water, as suggested in the instructions, so I'll get the longest life possible from my machine and I was ready to go. I also got a jug of Bissell's scented de-mineralized water for when I do want a light, fresh scent. I've used the machine for two weeks now every other day and I couldn't be happier with the ease of use, time saving convenience and the degree of cleanliness in my house when I'm done. Best purchase EVER for cleaning my linoleum floors. :)
June 17, 2014
Rated 5 out of 5 by Sherry AMAZING LITTLE MACHINE
Although we have had the Symphony for only a short time, it has been used at least once daily and is a marvel! We have two Great Pyrenees puppies who are swimming, digging holes in the lawn, rolling in mud etc. at least half of every waking hour. Their time inside the house is spent on white tile so you can imagine what that looks like. I did not really believe the Symphony could possible keep up with Eleanor and Flaubert but have been pleasantly surprised. It is lightweight, easy to use and outperforms anything we have used before by about 100 times.
June 17, 2014
Rated 5 out of 5 by donna71 A REAL WINNER
I am 71 years old and I have tried every way possible to keep my floors clean without much success. I purchased my Symphony on line after seeing a quick commercial on TV. I was at my wits end.. We have two large dogs that come back and forth thru a doggy door from 6 acres of forest, dirt and wet paws when it rains. My Symphony arrived last week and I have already used it 4 times. Amazing ! ! ! I have about 1500sf of ceramic tile in my home and my Symphony cleans up spilled coffee, muffin crumbs, dog hair and mud tracked in on boots and paws. This is my first Bissell product and it won't be my last. Thank you Bissell for this wonderful product. I can finally feel good about the condition of my floors.
June 16, 2014
Rated 5 out of 5 by Cookie Great Product
Due to multiple allergies, we have opted to have either tile or hardwood flooring in our home. It is amazing how well this product works. It is wonderful to be able to vacuum and steam clean at the same time!
June 15, 2014
Rated 5 out of 5 by dory92064 Love, love, love the Bissell Symphony Vacuum & Steam Mop
I have dark wood floors and a dog that leaves a trail of water spots all over the kitchen floor. I always put off cleaning the floors as long as I could. After reading all the reviews about Bissell I decided to give it a try -- I can't say enough about how great this cleaner is. I don't understand how it can dry vacuum dust, debris and dog hair at the same time it can steam mop but it can -- unbelievable! It is so simple to use, lightweight. My only complaint is the cord -- I'm always tripping over it to get it out of my way -- but that's a user problem. I wish I had discovered the Bissell much sooner.
June 13, 2014
Rated 5 out of 5 by Taytay3 Love love the symphony
Finally a vac and steamer all in one. I don't usually write reviews but I needed to do this one. I should be reimbursed for this too. Upon my recommendation 3 friends purchased this. I have dark hardwood floors that show my dogs prints and hair every time they come in from outside. It was a three step process before. Dust, vacuum, then steam. Now one machine, 1/3 the time, fantastic results. Best money I've ever spent on a cleaning item. Just wish they included more of the micro fiber cleaning pads.
June 9, 2014
Rated 5 out of 5 by j Love this product
Love this it cleans very well.i have clean my hard wood floors and also I went from hard wood to carpet.
June 7, 2014
Rated 5 out of 5 by Dulce Was very skeptical!!!!
I am an OCD neat freak only down fall is I'm a stay at home mom with 3 kids and nearing the end with my 4th so as you may guess I'm super busy got lots of icky sticky messes and crumbs every where like mini tornados and in my last month of pregnancy I just can't seem to have time or energy to be sweeping and mopping all day !!! I went out on a limb and bought this at walmart today and couldn't wait to put it together and try it out to see if it was REALLY worth spending that much money on this...... I am completely amazed how well the vacuume picks up so well and how much dirt the steam cleaned off of my floor !!!!!!!!!!!! I used both mop heads and both were black!!!!! If you would have told me to give up cleaning my floor with bleach and sweeping 2 times a day and tell me there is a product that can clean my floor faster and better with just steam I would have laughed at you and thought you were stupid ...... This is one of the best machines ever..... And it's worth every penny ....I do mean it I was saving to buy this thing for quite some time and researching thru all the other steam mop/ vacs out there and see this is it this is the one WINNER!!!!!! :)
June 5, 2014
Rated 3 out of 5 by Diane64 Love the idea, but really is a toy
I bought this steam mop because I thought the concept was great. But when it comes to a really dirty floor my $50 sharp does a much better job. If you have no kids or pets and mop your floors every other day this is a great machine for you.
Plus you can only buy the replacement pads from Bissell and only one fits the machine. I like to use a lot of pads but I do not want to spend $20.00 for two. I can find all their other pads at other stores much cheaper but they do not have this one.
June 1, 2014
Rated 5 out of 5 by Viv Love, love, love it!
Finally something that does what it says it does and more. I have white tile throughout my house and two cockatiels that fly freely around the house, so I am always cleaning. This wonderful vacuum/steam mop combination cuts my cleaning time in more than half. It leaves my floors shining and is so easy to clean. I find that it requires very little water even on the high steam setting. It is a little heavier than I thought but it is much, much lighter than my dyson or shark vacuums and steam mops, and this one does both. The only thing that would make it better is if it propelled itself:-) other than that it is in fact a symphony!
June 1, 2014
Rated 5 out of 5 by Happy pet mom Best. Clean. Ever.
I love this thing. Bought it a month or so ago, and I've waited to write the review until I used it quite a lot. I have cherry wood flooring and some linoleum, and this thing saves me soooo much time and effort. Previously, I had to move the furniture and rugs, sweep, mop, wait for the floor to dry, then get down on hands and knees and clean with floor cleaner and a rag to get all the streaks out and to really clean the edges. This thing does it all at once, and a better job, with no drying time. It is so much faster! With a big dog and 2 long-haired cats, I was a bit worried that the pet hair would get the best of it, but NOPE, it handles all of that with ease! The pads stick out a bit on the sides so it does a great job on edges, it dries almost instantly, and oh, yeah, I love the foam pre-filter! Because of it the HEPA filter is still really clean, which will save me lots of money in replacement filters over time. I am able to clean my floors quickly and easily, which means they get cleaned much more often, which means my floors are overall cleaner than they've been in years. I was considering a robotic vacuum, but knew by my research that it wasn't really ideal for my situation (multiple levels in my home, the dog is messy so his water bowl area is always wet, black edges on my rug, which the robotic vac does not like according to others), but the floors were driving me crazy, so when I saw the ads for this, I thought it was too good to be true. It's not, and I couldn't be happier with it, it works for me and my home absolutely perfectly. Oh, and it sucks up the cat litter that ends up outside the litter boxes better than my big vacuum! The vacuum part of it is not an afterthought or weak at all despite its small size. I'm totally addicted, I admit it. I will never give up my steam 'n vac. Bissell hit the ball out of the park on this one.
June 1, 2014
Rated 5 out of 5 by toby Product works very well
I have hardwood floors which are a pain to keep shiny and clean looking. Eliminating the need to run a vacuum first before mopping is a time and labor saver. I read that some owners had streaks on the their wood floors.....I noticed streaks at first too, but when I released a larger amount of water via the trigger under the handle, they went away. I have a large kitchen and dining area and still had water available in the reservoir. I love this model!
June 1, 2014
Rated 4 out of 5 by Lynn1212 Streaks
It seems to work well, however, it leaves streaks on our wood floors - not so on the tile floors. We have not used it that much to see but will try it again - hopefully we can figure out how to stop the streaking. Otherwise, it's a great product.
May 29, 2014
Rated 3 out of 5 by Amy45 Love the idea wish I knew why it streaks
I love this cleaner. I am not sure why but my floor has terrible streaks every time it have used it. I have both ceramic and hard wood floors and both of them have streaks when I finish. Please advise!
May 26, 2014
Rated 5 out of 5 by cherylpurr Sooooo quick and soooo easy with great results!!
I have never once wrote a review on a product, even ones I was happy with but I just couldn't resist this time. The Symphony is awesome and so easy to use! I have three small children and our house has all hard wood floors which always seem dirty. The option to vacuum AND steam all at once was so intriguing to me. Anything to help save time is something I'm all for!! We took it right out of the box, filled the tank and it was good to go. So easy! I loved that the vacuum actually had suction. I was a little leary of that function but it really did. My floors looked great after and it took my very little time. This is a wonderful product that I will definately tell others about. Thanks Bissell.
May 25, 2014
Rated 5 out of 5 by Jodie 333 Wonderful!
This product is ready to go right out of the box. The only "assembly" is clicking in the bottom piece- no tools required.
It is easy to use, you practically don't need to read the instructions. Some reviews stated it was a little tricky getting the hang of steaming and vacuuming at the same time but it is not tricky at all. You just press the steam option you want , then the vac, and grab the handle and go. It heated up right away after priming the pump,which took under a minute.
I vacuumed and steamed my entire house , approximately 2500 sq ft all tile and wood floors , no carpet, in less than 20 minutes. When I was done it was easy to remove the foot pad and put the other one on so its ready to go for next time.
It got up all,the dog hair, plus bird seed, and everything else perfectly.
I am so pleased with the Symphony.
May 23, 2014
Rated 4 out of 5 by Lyn Does what I purchased it for
I have a dog that sheds enough to make a new dog weekly. With a large house of hardwood floors, it's been a chore and a half to keep my floors hair free and clean. Prior to purchasing the Bissell, I used a Swiffer to get the top layer of hair and dust, followed by a vacuum, and then ending with a steamer. It was a full three hour task just to do the upstairs. When I saw this, I knew it was worth a try.
To start with, I thought there was too much moisture for my wood floors, but that was obviously because I had to prime the machine on Hi steam and once I changed pads, it was fine. The vacuum part seems to get all the dust and hair that my Roomba and swiffer did and I love love LOVE not having to go over the same floor 3 times to get the job done.
But, the biggest reason I love this new Bissell is the dirt that it gets up. For two years, I have been using the Shark floor steamer and thought I was getting my floors clean. Well, maybe I was in the bathrooms and bedrooms, but I could not believe the difference on my kitchen floor. I went through three pads the first time I used it and there was STILL dirt on the third pad. I thought my kitchen tile was just dull. Nope, it just was not really clean.
The reason I didn't give this 5 stars is because I don't like the way the mop head attaches. It has a tendency to come loose versus snapping in securely which is a bit of a pain, but I just snap it on again and move forward. All in all, I'm very pleased with my purchase.
May 22, 2014
Rated 5 out of 5 by Lymphiegirl Love it
Several months ago I fell asleep with the TV on and awoke in the middle of the night to see a commercial for the Symphony. It seemed like a great product so I ordered it about a week later. Previously I had used many different types of mops and a floor steam cleaner. None of these handled as well or got my floors as clean as this great product. I have told many people about the Symphony and have already demonstrated it for two of my friends. I am having a party tomorrow and three young mothers will get to see another demo. This works great on my wood floors, tile bathroom floors and carpeting.
My only negative comment is that I wish it came with more mopheads, especially because I do not wash a load of rags more than once a week. I will have to order some.
May 19, 2014
Rated 5 out of 5 by rgp Awesome
I read the reviews, watched the online videos (how to's) and went and bought it! Best thing ever! vacuums and cleans! My cermanic tile was dirty! We have 3 dogs and live in the country. It took a little bit to get it done-but only because it was so bad! Best investment ever! We are adding on and putting in hardwood floors. I will be ready! We bought the 3 yr warranty plan. Thanks Bissell!!
May 19, 2014
Rated 5 out of 5 by Teby13 Great cleaning tool
I got my Symphony yesterday after reading the positive reviews and I have to say I'm very pleased with the result.
My home has bare floors and three cats. The Symphony picks up spilled cat food and litter along with their hair, and I can achieve clean floors in a fraction of the time I needed before.
I would recommend it to friends, as a matter of fact I already did.
May 18, 2014
Rated 5 out of 5 by Lisa I was hooked with the first sweep
My daughter had used a steam mop and had always told how great it was. And I gotta tell you I hate to clean... I hate mopping period. So I looked and looked and today I ended up buying the Bissell 1132 because of the vacuum and steam cleaner combination. I mean if you can do 2 cleaning jobs at one time more power to you. IT Worked great!!!! I love it!! With 2 young kids my floors are always a mess. Food caked here and there. This machine got dried up applesauce off my floor with very little effort. I'm very happy with this product and would recommend it to those people who hate to clean floors. This will change your attitude and now make you excited about cleaning floors!!! I can't wait till it's all dirty again just so that I can see this machine do its thing!! Thanks Bissell!!!
May 17, 2014
Rated 5 out of 5 by JohnH I love the Symphony!
The Symphony All-in-One exceeds my expectations! When the unit arrived (in under three days), I couldn't wait to try it out on the 1400 sq ft of hardwood and tile floors in our home. I've cleaned our floors with the Symphony twice now and can't speak highly enough for this vacuum/steam mop's efficiency. Here's what I love about this excellent product:
+ Simple design. The Symphony's removable parts (e.g., dust chamber, filters, cleaning pads, etc.) detach easily and smartly. 30 seconds out of the box, and the machine is ready to use. The controls are also straightforward and self-explanatory (Bissell even thoughtfully printed instructions on the main console). The power cord is nice and long, too. It wraps around brackets along the base, making the machine simple to store (it doesn't take up much space at all).
+ Lightweight yet solid construction. I was very pleasantly surprised at how easy it is to handle the Symphony, which is compact while covering a lot of floor in a short time span. Its few parts attach firmly to the base, and you can tell that the unit is just plain well-made.
+ Efficient dual cleaning. I could hardly believe Bissell's claims about the Symphony, but the vacuum/steam combination was exactly what I had been looking for and works like a dream. With two dogs and two cats in the household, we have quite a lot of hair to contend with - on top of occasional clumping kitty litter. The Symphony somehow (magically?) picks up hair, dust, and dirt, even along baseboards and under cabinets; meanwhile, the steam action applies just enough moisture and heat to clean completely yet gently. I've also found both of the cleaning heads to work very quickly at tidying up spots with very little pressure.
+Time-savings. Vacuuming and then damp-mopping our house used to take 1-1/2 to two hours. Because the Symphony allows me to vacuum and mop with a single sweep through the house, the job takes less than half the time it used to. In contrast to what some other customers have reported, I've never had to add water to the steam chamber while cleaning, and I only need to rinse out the microfiber cleaning head once.
Thanks to the Symphony, our floors look much cleaner than they did after a careful vacuuming and damp-mopping. I no longer dread floor-cleaning; in fact, this unit makes the process kind of fun - great results with much less drudgery. You know your floors are getting very clean, but without any cleaning products other than distilled water. A final feature that I really love is that the Symphony seems pretty quiet - certainly much quieter than most vacuum and steam cleaners that I've used. This machine is one of the best appliance purchases that we have ever made - worth every penny and more.
May 16, 2014
Rated 5 out of 5 by Rivergirl No More Streaking
We have a wood flooring product in our home when we purchased it that's not the highest quality. For years I couldn't get it clean without leaving streaks that show because of the finish (ALWAYS get high-gloss when it comes to wood!).
This mop got dirt off the floor that we didn't know was there, and doesn't leave ANY streaks. And because it's just water, there's never any residue to attract more dirt.
The pads are kind of expensive to replace, but we don't know yet how long they'll last with regular use/washing. But that's not a big deal considering...
May 15, 2014
Rated 5 out of 5 by Kat Bissell Symphony
I love the Bissell Symphony. I used it in the bathroom for the first time and it was so nice and easy to switch from using the vacuum to the steam mop. The steam mop did a great job on getting the dirty marks off of my floor. It's so clean--it looks like it's almost new again. The vacuum has a lot of power and did my carpeting upstairs in my bedroom with no problem. I'm so glad that I purchased this product. I can't wait to use it again.
May 15, 2014