Rated 5 out of 5 by Susi Homemaker Makes Floor Cleaning Easier
1/3 of my house is tile floors and I'm very happy so far. I can even vacuum the area rugs in my tile kitchen and hallways before I pick them up to do the rest of the floors with the steam setting. I used to have to vacuum with my regular vacuum and that was always a hassle as I had to be careful I didn't suck up the rugs. Floors dried in a snap and I could get right up the edges. It doesn't get corners very well, but then most mopping systems don't either. I purchased a second one for my daughter for Christmas. So far so good!
November 17, 2014
Rated 1 out of 5 by j Steam quit working after 3 months --Poor quality
poor quality --steam stopped working after 3 months.
November 13, 2014
Rated 1 out of 5 by MG Very disappointed
I was very excited about the Symphony, but was disappointed after using it. It doesn't pick up dog hair very well and if you don't have it aimed right at what you want to pick up, forget it. It has no side suction either. It doesn't pick up oak leaves - just moves them around the floor. If it does pick up anything besides small particles, the tube on the side gets clogged. My old, 20 year old Rainbow vacuum still works much better than this unit. Wasn't happy with the steam cleaning the floor. The info commercials make it look so wonderful, quick and easy, but it's not. Don't waste your money. I would like my money back, but I doubt that will happen.
November 10, 2014
Rated 4 out of 5 by Michelle Good Machine
I have used my Bissell steam mop for years and loved it, but it starting leaking steam out the side (which isn't good) so I decided to buy the Symphony. My first use I really didn't care for it. I discovered you cannot use the steam and vacuum at the same time. All I got was a mess with all the dog hair that is on the floor. So now I use the vacuum first then the steam and it is working out much better and is still saving me time. The vacuum is good for small stuff so sometimes I still have to use my regular vacuum first. I really like the Symphony steam mop because it doesn't get the floor as wet as my old steam mop and dries faster. Overall, good machine and very sturdy.
November 9, 2014
Rated 5 out of 5 by icthruyou Awesome machine!
We have mostly laminate flooring in our home so I thought this would be a good fit for us. Also, I am a very busy working mom and housekeeping is not really my thing. I will admit I was a little skeptical about how well this would work. Well I have been using and I LOVE IT!!! It works great. It actually has more suction that I anticipated and works really well at getting the edges. The steam portion works really well too but I assumed it would. The only small draw back is it can't vacuum up anything that isn't pretty small.
November 2, 2014
Rated 5 out of 5 by Deborah53 Works like a charm... I love it!
After listening for 2 months to my sister's raves about how great the Symphony worked at the different homes she cleans, I went and bought one for myself. It normally takes me 2 hours to sweep, vacuum, then wash my Brazilian Cherry floors so I was anxious to see how this might improve the process. Using cleaners on the floors always left a dullness, and showed foot prints easily. So! This worked GREAT! No cleaners, just the water, the steam dried quickly and footprints were not noticeable. The vacuum feature worked great, although I did use a swifter to start due to 3 dogs. End result - VERY happy!!! Great job Bissell!!!
October 29, 2014
Rated 4 out of 5 by Chris All in one
I have many pets that leave hair, paw prints and kitty litter tracked throughout my kitchen. I was sweeping, vacuuming and mopping and was tired of it. I have had a Bissell Flip-it for years until the wet side started leaking and would no longer work. The only complaint I had was that everything went into one container and if you forgot to dump the hair and dust you ended up with mud! When it died I went back to Bissell and found the symphony. The only complaint so far that I would have would be that it does not clean edges well. I am absolutely content with my Symphony.
October 29, 2014
Rated 2 out of 5 by M Not What I Expected
Have a large area of tile floor in the kitchen and throughout the house. Was using the Shark Vac N Steam for many years as a very happy customer until it broke. Could not find a replacement so I went with what I thought would be the next best Vac N Steam. . .not really.
Pro: Low mop head gets under the cabinets for easier cleaning.
Con's: Must hold the trigger button on the handle the entire time. Does not clean in one pass. Need to go over an area several times to get the heavy dirt or stuck on spots gone. Seems the steam is not powerful enough or the pad does not provide a good scrubbing action.
Never had that issue with the Shark. One Pass . .lots of steam. Clean floor.
October 23, 2014