Rated 5 out of 5 by Chuck Everything they say
I saw the ad's and heard the hype and in the case of the Symphony it was all true. We have a very good stand up vac and a canister steamer and daily we would vac but to get out the steamer and set it up was a task. With the Symphony we can not only vac daily but clean as well and it does do "Everything they say"
August 8, 2014
Rated 5 out of 5 by Musicmamoo So glad we found you!
This is the most work saving product we have ever had next to an ordinary vacuum cleaner. We had a steam cleaner before that left streaks. This one does not. I don't know if it is the tile we have since it is different than before but for current use we are thrilled. Too much hair? Dog, cat or human? Run your regular vacuum first. You may find this works better.
We recommend this to anyone with tile floors.
August 4, 2014
Rated 5 out of 5 by Sandyrella Love it!
I absolutely LOVE this machine. You can vacuum and mop at the same time. It saves me a bunch of time, which I have so little of anyway. No dirty water buckets or mops. This machine was well thought out and engineered. It's simple to put together and use. It's lightweight so it's easy to handle. I would give it 10 stars if I could. Just LOVE it!
August 1, 2014
Rated 5 out of 5 by LJ333 WOW!
I just received this and I am impressed! My floors look extremely clean and it saves me time. Normally I would sweep the floor, then mop with a spray mop and it would leave residue. Then I would take out the big hunker vacuum and vacuum the rugs. With this I can do everything at once. To vacuum the rug I remove the pad and it goes pretty smooth (not as smooth as a traditional vacuum), but it works! This will definitely save me time and it looks 100 times better than before. I am very happy!
July 30, 2014
Rated 3 out of 5 by Kriss F. Sad it wasn't as good as I expected.
I just bought my first home in April and all the floors are some kind of hard surface so cleaning has became a new job. I saw the commercial and ordered it with in a few minutes of seeing how it worked and that it could cut my cleaning in half. A few days later the vacuum came I got home from work opened the box and used it but wasn't thrilled. The vacuum part is only in the middle of the cleaner so you have to go over the are a few time to make sure it gets everything. Suction not as good as a normal vacuum. Then the steam part was not bad but not as good as other products I've uses. I do not recommend vacuuming and steaming at the same time I did it separate and glad I did. If you miss something dirt or dust grass anything you can forget about it picking it up after it is wet from the steam. Vacuum first then go over it with steam trust me and it's still just one machine so you don't have to put something away and take out something else it's all still at your fingertips just switch buttons. I think if the vacuum was across the whole bottom and not just in the middle it would have been a great machine but because it's isn't I had to send it back. Good luck to you if you buy it I hope it works the way you expect it to
July 25, 2014
Rated 2 out of 5 by Eric Only works on Sealed hardwood!
This needs to be HIGHLIGHTED in sales and marketing material. I got this machine home and it wasnt until i read the manual and called cust service that i realized this could not be used on traditional hardwood flooring. Bummer!
Unfortunately i can only rate the experience and not the product.
July 24, 2014
Rated 2 out of 5 by shemini Symphony All-in -one vacuum and steam mop
I love the concept of the All in one but I am very disappointed with this product because within the first 2 weeks of using it the quick release pad try started breaking from releasing it. Now it is leaking all over the place.
July 23, 2014
Rated 4 out of 5 by SanCat Excellent Steam Vac/Mop
I had taken months' of time to research this Bissell Symphony Vacuum and Steam Mop. I even went as far as to purchase a competitor's brand that only steam mopped to acquire a comparison. I had to return that brand.
I finally took the plunge and ordered this Bissell Symphony and I am so happy that I did so. It is so easy to use and the vacuum suction is extremely strong which is what I needed for our white porcelain kitchen floors. I wish that it came with more mop pads, but the two are very workable right now. The floors always feel so bright and clean.
The only small issue that I have is that most times, the mop pads can leave streaks. It is important to ensure that the mops pads are clean in order to reduce any dirt streaks. As for certain laminate floors, I also found that the streaks left behind are very common. There is really nothing that can be done except to go over the area again with the Bissell or to use a mop. Otherwise, this machine is so worth the purchase and I look forward to its continued use in our home!
July 22, 2014