Rated 3 out of 5 by Yuli Suction doesn't work well
the product is good as far as steaming goes, the vacuum part works very poorly. I had to purchase another vacuum cleaner to be able to properly vacuum carpets. The suction does work well on non carpeted floors. Don't feel it was worth the $. Disappointed that I had to buy an additional vacuum.
February 27, 2015
Rated 5 out of 5 by Rita AWESOME
My daughter bought me the Bissell Symphony all in one vacuum and steam mop 2 weeks ago...and it is amazing I have tried it about the whole 2 weeks.. I have read reviews that were not so good... but I'm sure there is something wrong for 1 said it was hard to push, if your vacuuming a rug or carpet going against the nap of the carpet will cause it to be hard to push. mine did that until I realized to go the other way(with the nap) also read it didn't steam. mine steams and vacs at the same time and is great no messes at all. also I have steamed carpet with no problem and was able to walk on it right away. as well as steaming a bathroom floor,kitchen floor tiled and it did a great job even on my wood laminate floors hallway living room,dining room, I just can not say enough for this steam and vac ...I am totally blown away at how it works. I clean almost daily because of 2 dogs and because I'm a clean oholic. I would recommend this to anyone ,if you have any problem just call them they will walk you through it as they did me, all I can say is Bissell Keep up the good work I for 1 am a very satisfied customer and if my daughter wants to buy me anything else from Bissell I will tell her go for it.
February 26, 2015
Rated 2 out of 5 by cinderella pretty good
I'm going green, no chemicals , so I purchased this steam mop. It does good on a smooth floor, but if the floor has any little design or texture to it , then it will not clean in those little creavasages. I wish it had a scrubbing attachment to go on it. Then it would probably work. I fell like it was not worth the money, but I can not return it. My 60 days was up and I replaced one of my floors, with the textured floor. And you can not vacuum carpet.
February 26, 2015
Rated 5 out of 5 by Renea0402 Great Product!
Received this yesterday couldn't wait to try it, and I was not disappointed! It was shipped free within two days of my order. I was surprised how light weight the Symphony is while unpacking it. Easy to put the mop head on, clicks in place. Instructions for priming the first steam use are right on the side of the machine. The little hatch that opens to allow you to fill the water reservoir was hard to open at first, it was vacuumed sealed. After priming the filter I was ready to go, cleaned and vacuumed my kitchen floor all at the same time. We have dogs, it picked up dog hair no problem, I can even vacuum over the rugs without tearing them up, for a smaller machine it has good pick up power. Keeping the filter clean is a must to keep that suction power, so I cleaned it after each use and then washed the filter when I was completely done with the machine. The Symphony will be a big time saver for me, glad I purchased it!
February 21, 2015
Rated 5 out of 5 by lls love it
This steam mop works great. has great suction. It makes a two step process of vacuuming and mopping into one easy step. I own my own cleaning business and it works great on a variety of floor types. Was a great purchase.
February 20, 2015
Rated 2 out of 5 by Mom of 2 Not worth the money
I was excited about the Symphony and researched it prior to buying it about two months ago. It does not work as well as I hoped. I have uneven stone tile in my kitchen and hard wood around the rest of my house. The vacuum actually works well, but not the steamer. It doesn't even budge dried on food or anything like that and has a hard time getting the stone fully clean. It leaves streaks all over the hard wood floors making them look less clean than when you started. Recently, the steamer has completely stopped working all together and this thing is only two months old. Save your money and keep your mop!
February 20, 2015
Rated 1 out of 5 by Rebecca1 BAD SMELL
Someone please help me get rid of the horrid smell whenever I use this!
February 18, 2015
Rated 5 out of 5 by ATL Clean better than a mop
I just purchased this product for my wife. We wanted to try out steam on hard floor cleaning as a premier item for our professional cleaning service. After mopping our floors with a chemical and hard surface floor mop, the Bissell Symphony worked on the floor much better. less strain on your back and no chemicals. The fragrance pads, left the kitchen smelling clean and refreshed. It brought up much more dirt and the floor felt better to the bare feet. We are looking into commercial models and feel this process will enhance our client experience. The retraceable handle reduces the storage space and the quality is perfect for personal use. We recommend steam cleaning your floors and the Bissell Symphony.
February 15, 2015