Rated 4.3 out of 5 by 204
Rated 1 out of 5 by Jenies Cleaning Service Does NOT do what is promised..!
When I first heard about this product, I was thrilled. I clean homes for a living and thought this would be great. I looked at all the reviews and it has a positive rating. I bought the product and was immediately unhappy. This All in One does not have the necessary vacuum function that is needed to clean up little jobs. There is not enough suction. I found myself sweeping the floors in order to use the steamer. The tank to hold the water is so small that I had to fill it multiple times to get a small room done. If you have pets, don't rely on this product for pet clean up. It does not allow for pet hair. The tank for the vacuum gets nasty quick if you use the vacuum and steam mop together. In addition it broke within the first 30 days. The bottom black piece where the steam and water comes out is 100% plastic and if you break one of the little clear plastic boxes your steamer is done. I found this out the hard way when I was changing pads. The only thing positive about this product is that it is lightweight. I would not recommend this product.
March 23, 2015
Rated 5 out of 5 by Colorado Grandma Spring Cleaning
Just used my Symphony for the first time today. Five stars aren't enough! It cleaned very well, and it is so easy since I don't have to sweep first. I know my floors are much cleaner using steam than with any bottled cleaner. Loving my Symphony!
March 20, 2015
Rated 5 out of 5 by IreneNeatFreak Regular Usage with home chores
This product was last years b-day gift and I have used it regularly since then. When I noticed that its not functioning as usual, I imagined the floor will never be as clean again if I have to use other equipment. The steam was not delivering on floor for there was not a streak (dry). Then I discovered the pad tray was falling apart where it was cracking. I attempted to use duct tape to cover the cracks but it was still not functioning correctly. I called for a replacement and will be shipped in 7 days. I'm assuming they will send exact replacement. I hope the plastic material will be reconfigured for a better sturdy one that can take on heat. I hope I won't have to call in a year or so for another replacement. OVERALL "I'M FULLY SATISFIED AND I CAN'T LIVE WITHOUT IT :-)".
March 19, 2015
Rated 4 out of 5 by A.C. Loved this Product and Bissell Customer Care!
I absolutely loved my Bissell Symphony! I used it everyday like crazy and the only reason I did not give 5 stars is because I had an issue with my machine but I contacted Bissell Customer Care and told them about my problem and they responded very quick and gave excellent service! I would recommend any of their products just based on the fact that if anything goes wrong they got your back :D...and they don't make you feel like you've done something wrong like other companies tend to do. Thank you Bissell customer care, you are awesome!!
March 19, 2015
Rated 3 out of 5 by tbluhp Dose not clean up dirt from floors
Dose not clean floors but I do like how it vacuum and mops at same time! This product when I steam mop the floor after 1 day I do a white paper towel test and the towel still picks up the dirt it should be clean during the white towel test.
March 19, 2015
Rated 3 out of 5 by Olivia007 When you use the steam to clean machine emits strong smelly ODOR
I have had the bissell symphony for over 1 month and since day one when I use the steam clean to do my tile a smell comes out of the cleaner that is AWFUL. EVERYTIME. I HAVE DONE EVERYTHING I CAN . But it still smells like fish and rubber burning. Then the pads have a horrible smell to them. I called customer service and they said they never heard of any such complaints. Anyone else out there have this issue and if so what did you do. I use distilled water like I was told then I wash the filter. Wash the pads but nothing seems to help. If I use the suction vacumm only to pick up debris it has no smell. What gives?
March 18, 2015
Rated 3 out of 5 by EliC Not totally loving it
I opened the box 2weeks after receiving it, the cup was missing from the box. I love the vacuum its powerful and vacuums everything in its path. The steam mop on the other hand does not clean the floor as I excepted
After using the steam mop on the kitchen floor, for my own curiousity I wiped the floor with a damp towel and to my shock the floor was still dirty. I feel like I still have to use my regular mop after using the steam mop.
I love the idea behind this product .
March 15, 2015
Rated 5 out of 5 by T Money Steam Mop
I used my steamer for the first time and I Love it
March 14, 2015