Rated 5 out of 5 by AccordingtoHez 4.5 Stars - If you have kids, this will change your life!
Vacuum: Amazing! I was doubtful how well it would do with baby/kid dining messes. Oh my goodness was a I pleasantly surprised. I took pictures, but there's nowhere to add them to this review. Got the cheerios, got the Kidney bean, it even got the cheeto-shaped baby snacks! That clinched it for me.
Mop: Mopping while vacuuming is cool, but I couldn't see the steam. I feel like it did a better job on its own. My 1/2 star knock-off is because I think the steam mop could be hotter and/or just a little better.
Even though I did most of the mopping separately, it was great to turn the vacuum back on whenever I came upon a missed crumb.
I used the scrubbing pad, and initially had trouble pushing the vac-mop, but once the pad got wet enough it slid just fine.
I will be keeping this right next to the highchair. Great job, Bissell
March 6, 2014
Rated 5 out of 5 by G&R Great Product!!
This vacuum is absolutely amazing!! It literally cut my cleaning time in half AND I actually want to use it. We have 8,000+sq ft of slate and hardwood. I absolutely love my floors, but if you've ever tried cleaning slate you know how difficult it is. I always had to sweep before I mopped which was a major pain. I can now just plug in my vacuum/steam mop and get to work. The vacuum actually sucks things up (you can use it on low pile carpets too) instead of just throwing the dirt around on the tile and the steam mop cleans very well. It leaves my hardwood floors shining and does not leave streaks or any residue. It takes a little effort to push around on the slate, but nothing to worry about. The only thing I wish it had was a longer cord so I didn't have to unplug it so often. I'm sure with a smaller size house the cord would work just fine though. The whole machine is easy to use and works so well. The mopping pads come off with ease and are so easy to put back on. I would absolutely recommend this machine to anyone. 100% great machine.
February 26, 2014
Rated 5 out of 5 by lionessqueenc great product
I love this little machine. I especially like the vacuum feature. It cleans my floors and leaves them spotless and shiny. It was very easy to use. I no longer use anything else on my floors. as you mop the vacuum picks up anything you missed when you swept your floor, which I really like. I would very much recommend this product, you will like it .
February 15, 2014
Rated 4 out of 5 by cantrip Chemical Free one step cleaning
I am a owner of the Symphony™ All in One Vacuum and Steam Mop as well as a Bissell lift off steam cleaner. I really like both of these cleaners. The lift off covers areas that can not be done with the floor cleaner. I have done furniture, dog crates, cupboards and most of all the bathroom. But did not get it out to do floors very often. I did not prefer the extra steps to get ready or the (to me) extreme effort I had to use to push the cleaner back and forth. To much drag. It just killed my back.
Now with my new Symphony being so easy I can do the floors on a daily bases. Just plug and pull the lever. No sweeping or even spot cleaning to get ready. The vacuum works nicely picking up the dog hair as well as all the fine dirt that is track in.It even picks up sand that my other cleaner does not. ONE STEP CLEANING. No broom, No mop and No pail. Best of all no chemical detergent needed. Steam kills bacteria.
The vacuum also works on my rugs. I just remove the hard floor cleaning head and cover, as directed and give my rugs a fast once over. This is great for when people are coming over to visit my pups. Fast and easy. One cleaner does the job. A very important feature for me is ease of use and the Symphony provides just that. Keeping floors clean with young puppies running around is not easy.
As a "in home" breeder of Boston Terriers I need to maintain a environment that is safe for new born pups and their parents. When using chemicals to clean it can be very risky for mothers in whelp as well as newborns to be exposed to chemicals. Using steam removes the fear of that exposure as most bacteria are killed by steam. Also a clean house does not need to have fragrant candles and sprays in used. I hate cover ups :o) Clean is better and with young pups it was not always as easy as it is now with my new Symphony
I do have a problem with my back and found both cleaners were very difficult for me to push around. The main reason I be leave I was not using the lift off on the floors. The new vacuum steamer came with two different floor pads. One with strips for tough jobs and a solid white cover for wood or less dirty floors. After using the white cover (non scrubbing) I was able to move the cleaner easier on the floor. I personally can push lightly over a spot several times to remove a spot easier then trying to push with the stripped scrubber cover just one time. So if you are having trouble pushing the cleaner please try using the solid white pad instead of the scrubbing cover.
I hope in the future Bissell with come up with a cover that will glide over the floors.
Also by using distilled water I have had no problem with blockage of steam vents. Distilled water is so much safer and cheaper then harsh chemicals.
February 14, 2014
Rated 5 out of 5 by Cates Kitchen Brilliant!
Bissell's Symphony is the best cleaning product I've used to date. I've been using my Symphony for two months and since its arrival in my home, there are four other products that can no longer be found.. A broom, a dustpan, a mop and floor cleaner chemicals. Good riddance! The Symphony is perfect for many reasons.
First, the design is beautiful. I actually prefer it sit in a corner of my kitchen where all can see it and where it is convenient to grab for quick use.
Second, it is very easy to use with an extending handle for hight adjustment and storage. The Symphony can be used in three modes: Hi Steam, Lo Steam, Vac. Even better, I can vacuum and steam my floors at the same time, which is how I prefer to use my Symphony.
Third, the steam unit uses only distilled water for sanitizing floors, not harsh chemicals! Plus, the removable cleaning pad on the bottom of the Symphony gets cleaned right in your washing machine.. That's right.. It's reusable!! (If I were the environment, I'd be smiling and saying thank you to Bissell right now.) But I'm someone who shares the environment with others and for that, thank you Bissell for an outstanding eco-friendly product!
Fourth, the Symphony gets my floors really clean! I like to walk around bare foot and its the worst to have little particles of yuck stick to your feet because your broom and dust pan couldn't do a satisfactory job on the floors. The vacuum sucks up all the debris on the floor while the steam loosens anything dirty and sticky which will then be picked up in the steam pad. The way the Symphony was designed allows for the steam vac to reach under the over hang of counters and under tables and chairs with ease.
And finally Fifth, the Symphony is easy to clean up. There is a quick release foot pedal on the back that releases the pad which gets tossed in the laundry. A smooth lever under the vacuum dirt tank slides to the side to release the debris canister which can then be dumped into the garbage. Water doesn't collect in this canister only dust and dirt so it's easy to dispose of. The vacuum canister and vacuum filter can be rinsed with water before its placed back on the Symphony, if so desired, which means that the Symphony itself is just as clean after you finished cleaning with it, as it was when you started cleaning with it. My broom and mop could never do that!!
Bissell's Symphony is brilliant and I would recommend it to absolutely anyone. It would be nice to see this machine being used in commercial kitchens and restaurants as well as households everywhere!
January 27, 2014
Rated 5 out of 5 by KMB Awesome Product - Symphony
Highly recommend this product. Worked great as a vacuum and awesome as a steam mop (on both tile & wood). So compact and very easy to use.
January 27, 2014
Rated 5 out of 5 by DRS Awesome Performer
We received our Symphony in late December just in time for holiday cleaning. We have been using a Shark Steam Mop for years and this provided us with an excellent point of comparison. We have a pet that sheds very fine hair so opted to vacuum independent of steaming on our ceramic floors based on previous experience. The vacuum mode did a credible job on both pet hair and dirt and the canister was very easy to remove and clean. The steam head attachment was easily installed as was the pad attachment. The unit stands vertical on it's own allowing for convenient storage and easy water fill. It is easy to state that the unit is attractive, has quality construction and has well thought out design features that are convenient and easy to use (multi-point adjustable metal handle, low profile vacuum/mop head, well placed and durable controls, two steam levels, continuous steam application and a sufficiently long cord). Given all of this, the proof still has to be in the cleaning performance. As a steam mop, this unit did and outstanding job on ceramic tile floors, including some difficult scuff marks, with a little work. We are very pleased, would recommend to our friends and have retired our Shark Steam Mop.
January 27, 2014
Rated 5 out of 5 by alaskarealtor Huge time saver
Wonderful time saver! (I have about 2000 sq.ft. of tile and laminate floors.) by not having to vacumn first then damp mop. I really appreciate having my floors clean and streak free. The other product I was using can't match this one. Easy to use, lightweight and doesn't leave streaks. Highly recommend this product.
January 26, 2014