Rated 3 out of 5 by Kriss F. Sad it wasn't as good as I expected.
I just bought my first home in April and all the floors are some kind of hard surface so cleaning has became a new job. I saw the commercial and ordered it with in a few minutes of seeing how it worked and that it could cut my cleaning in half. A few days later the vacuum came I got home from work opened the box and used it but wasn't thrilled. The vacuum part is only in the middle of the cleaner so you have to go over the are a few time to make sure it gets everything. Suction not as good as a normal vacuum. Then the steam part was not bad but not as good as other products I've uses. I do not recommend vacuuming and steaming at the same time I did it separate and glad I did. If you miss something dirt or dust grass anything you can forget about it picking it up after it is wet from the steam. Vacuum first then go over it with steam trust me and it's still just one machine so you don't have to put something away and take out something else it's all still at your fingertips just switch buttons. I think if the vacuum was across the whole bottom and not just in the middle it would have been a great machine but because it's isn't I had to send it back. Good luck to you if you buy it I hope it works the way you expect it to
July 25, 2014
Rated 2 out of 5 by Eric Only works on Sealed hardwood!
This needs to be HIGHLIGHTED in sales and marketing material. I got this machine home and it wasnt until i read the manual and called cust service that i realized this could not be used on traditional hardwood flooring. Bummer!
Unfortunately i can only rate the experience and not the product.
July 24, 2014
Rated 2 out of 5 by shemini Symphony All-in -one vacuum and steam mop
I love the concept of the All in one but I am very disappointed with this product because within the first 2 weeks of using it the quick release pad try started breaking from releasing it. Now it is leaking all over the place.
July 23, 2014
Rated 4 out of 5 by SanCat Excellent Steam Vac/Mop
I had taken months' of time to research this Bissell Symphony Vacuum and Steam Mop. I even went as far as to purchase a competitor's brand that only steam mopped to acquire a comparison. I had to return that brand.
I finally took the plunge and ordered this Bissell Symphony and I am so happy that I did so. It is so easy to use and the vacuum suction is extremely strong which is what I needed for our white porcelain kitchen floors. I wish that it came with more mop pads, but the two are very workable right now. The floors always feel so bright and clean.
The only small issue that I have is that most times, the mop pads can leave streaks. It is important to ensure that the mops pads are clean in order to reduce any dirt streaks. As for certain laminate floors, I also found that the streaks left behind are very common. There is really nothing that can be done except to go over the area again with the Bissell or to use a mop. Otherwise, this machine is so worth the purchase and I look forward to its continued use in our home!
July 22, 2014
Rated 4 out of 5 by Lynnie What about a Cleaning Product?
My floor came out clean just as advertised although it is a little heavy for me to push. But, I do have a question. Is it okay to use my Bona floor cleaner with the Symphony? I could spray some Bona on the floor as I steam it? Wouldn't that make the floor even cleaner?
July 19, 2014
Rated 5 out of 5 by Mtn Lab Lover LOVE IT, LOVE IT, LOVE IT !
I have CMC joint disorder in both hands, so mopping my floors has truly become a chore, but with 3 Labradors it's a necessary evil. I saw the Symphony on a morning commercial and decided to try it. Best money spent. Easy to use. Cleans my floors marvelously. Took 3 tries the first time (and I scrubbed my floors every weekend) to get the floors barefoot sliding clean - I had buildup from the 'recommended' floor cleaner the installer recommended. NOW !! I love my floors; they are clean to walk on, you can see how clean they look and there is no streaky or sticky residue. JOB WELL DONE BISSELL !!
July 14, 2014
Rated 5 out of 5 by Purple Drank Where has this been all my life?
Well goodbye broom and mop. I almost picked this up on a whim but it must have just come out because I couldn't find any reviews on it. It seemed too good to be true and I didn't want to spend money to find out it didn't work very well. I came across it again and this time the reviews were up and they were excellent. What used to take me over an hour now takes less than 10 minutes. Now I use this everyday and you could eat off my floors. Just a quick once over and done! Awesome! I think this will work best with people like me who hate to clean and would otherwise put it off. I think this may not cut it for OCD clean freaks who want things as clean as humanly possible and dont mind spending time cleaning. You know who you are...
July 14, 2014
Rated 5 out of 5 by MichaelG Love this machine
I have 3 cats in the house and I hate to mop floors. I am not the best cleaner in the world but this machine makes it a whole lot easier. The thing I like most about it is it's ease of use. I've had other machines that were somewhat difficult to put the water in, to empty the bin, etc. With this machine I can just grab it and be cleaning in just a few minutes. It will really help with quick cleaning. And the steamer and vacuum at the same time function is a great time saver.
July 13, 2014