FAQ Search Select a Category Cleaning Formulas Cleaning Tips Commercial Products Corporate Deep Cleaners Hard Floor Cleaners Mops, Brooms and Brushes Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go If the BISSELL Steam Mop User’s Guide has a warning stating never to put aromatic products in the Steam Mop, why are you able to put Lavender Essence in the machine? Answer: Lavender Essence and Eucalyptus mint have been thoroughly tested and are completely safe to use in the Steam Mop. This is the only aromatic product tested in this machine. We do not recommend using untested aromatic products. Related Questions The water door on my Symphony™ Vac & Steam, model 1132 series is hard to open. Help! How do I use my Symphony Steam Mop to sanitize my floor? The red indicator will not shut off. How can I shut this off, so I can use my machine? There's steam coming from a hole in my PowerFresh® Steam Mop. Is this normal?