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My ReadyClean® is not suctioning properly. What should I check?

Answer:

1. If there’s no suction on carpet but good suction on bare floor, the bare floor tool may be attached. Remove the bare floor tool and there should be suction on the carpet.

2. Make sure the ReadyTools dial is set to “Floor Cleaning” not “Tools.”   

16W5 dial

3. See if the collection tank is empty.

4. Check for debris in the red rectangular gasket at the motor intake underneath the collection tank (pictured below) and clean as needed.

ReadyClean 1

5. Check for suction at the motor intake. If there is suction at the motor intake, go on to step 6. If there’s no suction at motor intake, please take your deep cleaner to a technician. You can find your nearest BISSELL® Authorized Service Center by clicking http://www.bissell.com/support/product-support/service-centers or by calling 1-800-237-7691, available 24 hours a day.

6. If there’s suction at the motor intake, check the foam filter in the collection tank for debris and clean it. If it’s damaged, you can replace it here: http://canada.bissell.com/exhaust-vent-w-filter-2035675?productid=16W5

ReadyClean 2

7. Make sure the collection tank isn’t damaged, full of debris or dirty water, and is installed properly.

16W5 collection tank

8. Check that the floor nozzle isn’t damaged, not full of debris, and is properly installed. (See pictures below.)

      ReadyClean 4   ReadyClean 5   ReadyClean 6

9. At this point, check for suction at the floor by pouring a small amount of water on a hard surface floor.  Water should be seen going into the collection tank.

If it doesn’t, please take your deep cleaner to a technician. You can find your nearest BISSELL® Authorized Service Center by clicking http://www.bissell.com/support/product-support/service-centers or by calling 1-800-237-7691, available 24 hours a day.

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