FAQ Search Select a Category Cleaning Formulas Cleaning Tips Commercial Products Corporate Deep Cleaners Hard Floor Cleaners Mops, Brooms and Brushes Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go When will my order be delivered? Answer: Orders typically take 5-7 business days to arrive unless expedited shipping was requested or chosen if you ordered online. To determine the status of your order, please call BISSELL Consumer Services at 1-800-237-7691, Monday - Friday 8 a.m. to 10 p.m., or Saturday 9 a.m. to 8 p.m., ET. A representative will assist you. Please provide the order number if possible. You can also email us at http://www.bissell.com/support/contact-us/email-us Related Questions How is the 3X Concentrated Formula different than the other formulas for full size deep cleaners? What is causing static electricity in my carpet and how can I control this? How do I best use the Acarosan Powder? The handle for my BISSELL Sweeper keeps falling apart, what should I do?